Scheduling Coordinator - Full Time

Job Title: Scheduling Coordinator

Work Status: Exempt, Full-Time

Work Hours: Sunday-Thursday, 9:00 AM-5:30 PM

Pay: $45,000-50,000 annually, plus quarterly and annual bonus incentive

When you work at Sedgebrook, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Sedgebrook is recruiting for a hospitality-focused Scheduling Coordinator. This role is primarily responsible for accurately scheduling qualified caregivers based on all new and current resident needs, and assisting with the daily operations of our home care service, Sedgebrook at Home.

We offer a generous benefits package for eligible employees which includes

• Health, Dental & Vision Insurance - benefits package beginning the 1st of the month following your hire date
• 401K with Company Match
• Get Paid Daily with DailyPay!
• Employee Meal Program
• Child Care Discount with KinderCare
• Short- & Long-term Disability Insurance
• Paid Time Off & Paid Holidays
• Life/AD&D Insurance
• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement
• Indoor Parking Garage
  
  

Here are a few of the daily responsibilities of a Scheduling Coordinator

• Schedules shifts and hours by matching caregiver qualifications and availability to resident's needs.
• Provides care, escorts, and directional assistance to residents.
• Communicates new assignments and/or schedule changes to caregivers and residents.
• Enters data necessary to initiate and ensure accurate payroll and billing processes.
• Participates in on-call rotation, as assigned. Participates in resident case conferences, as needed.
• Works with the Scheduling Manager, Home Care Manager, in conjunction with the Home Care Coordinator, to assist in resolution of issues and complaints.
• May also assist with the hiring process, continued training, resident/family meetings, resident assessments for level of needs and service agreements, departmental meetings, care management, and coordinating services, as needed.
  
  

Here are a few of the qualifications we need you to have

• At least one (1) year of experience scheduling in a home care setting.
• At least one (1) year of experience/training in a home care agency setting.
• High school diploma or general education degree (GED) required.
• Ability to work evenings and/or weekends, as needed.
• Must possess a knack for human relations, customer service, and organizational skills.
• Must be able to work under time pressures and manage multiple demands simultaneously.
• Proficiency in computer skills and word processing software (Microsoft Office Suite - Word, Excel, Powerpoint).
• Previous experience in eRSP Scheduling System a plus.
• Fluency in English, including speaking, reading, and writing.
  
  

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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