Cluster Revenue Manager

CLUSTER REVENUE MANAGER

An exciting opportunity has become available with this innovative and growing business in the form of a Revenue Manager for our US portfolio of Generator & Freehand hotels. The position will based with our US central team in New York and will work with the US properties and Revenue Management Office based out of London, United Kingdom to manage the revenue function for the US region. The role reports to the Chief Commercial Officer with a close working relationship with Sales Director, US.

WHO ARE WE

Generator is a global lifestyle hospitality platforms operating across two unique brands (Generator and Freehand). Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

Our vision is to become the world’s leading design-led accommodation brand. We aim to achieve this by offering a host of soulful social spaces, cultural events and a creative programme that inspires guests and locals alike, all while providing affordable and safe accommodation all within prime gateway, city centre locations.

NUTS AND BOLTS OF THE JOB

As a Revenue Manager, you will be confident in dealing with people, experienced in executing strategies to grow the business and possess a warm and friendly personality.

The responsibilities include, but are not limited to the following duties:

• Report to the CCO and work closely with the Sales Director, US, Sales and Reservation teams of the properties you are looking after
• Produce annual budget per segment per day; participate in the process of delivering the annual rooms plan
• Analyse reports and data to develop winning revenue management strategies to outperform your competitive set
• Maximise total revenue of the property through business mix optimisation and rate manipulation
• Deliver weekly, monthly and annual reports, or any ad hoc reports, subject to management guidelines
• Forecast daily demand per market segment for your property and provide supporting commentary to the management
• Manage the overbooking strategy for the hostel to maximise occupancy levels
• Monitor and control all functions of the revenue management system and the accuracy of the reporting solution
• Liaise with Finance team to support financial analysis in market segmentation and distribution channel mix trends
• Be commercially savvy in exploring new distribution channels and technology partners for Generator
• Coach and develop the technical skill set of the commercial team
• Take the initiative to proactively adapt strategy and tactics in changing market conditions

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Highly organized, creative and forward-thinking problem solver
• Inquisitive, logical and objective in your approach to systems setup
• Knowledgeable of revenue management theory
• A strong and clear communicator to all levels of the business
• Resilient, determined, driven and inspired to achieve challenging targets
• An optimistic, independent self-starter with a knack for identifying business opportunities
• Willing and able to travel internationally
• You must be eligible to work in the US to be considered for this role

YOUR ROCK STAR EXPERIENCE

• At least 3 years of experience in hospitality revenue management
• Knowledgeable of the global travel and accommodation market
• Fluent in English. Other languages will be appreciated
• Outstanding time management & ability to work under pressure
• Excellent written and verbal communication skills
• Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products

Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas.

Generator is an Equal Opportunity Employer and Drug Free Work Place.

OUR EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearly holiday allocation
• Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
• Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made 
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation across any of our Generator x Freehand properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win-win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow

SO YOU THINK THIS MIGHT BE YOU?

That's cool. Check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Employment will be based upon personal capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Join Us and help us achieve our Vision!