What are the responsibilities and job description for the Service and Warranty Technician position at Freeman Boatworks LLC?
Description
Freeman Boatworks, LLC is a leading name in the marine industry, specializing in the production of high-quality boats. We take pride in our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking a dedicated and skilled Service and Warranty Technician to join our team.
Position Overview:
We are looking for an experienced individual with expertise in fiberglass repair and finishing to join our Service and Warranty team. The ideal candidate will play a crucial role in handling service and warranty-related tasks, with the flexibility to contribute to the production side during periods of lower workload.
Requirements
1. Perform finishing and lamination repairs to meet quality standards.
2. Address service and warranty requests efficiently, ensuring customer satisfaction.
3. Collaborate with the production team during peak times or when service workload is low.
4. Travel on occasion to handle service and warranty tasks both in-house and on the road.
5. Maintain accurate records of repairs, services, and warranty claims.
6. Communicate effectively with customers and internal teams to provide updates on service-related matters.
Qualifications:
1. Proven experience in finishing and lamination.
2. Strong attention to detail and commitment to delivering high-quality work.
3. Ability to work independently and as part of a team.
4. Willingness to travel as needed to fulfill service and warranty obligations.
5. Flexibility to transition between service and production tasks based on workload.
6. Excellent communication and interpersonal skills.
Physical Demands:
· Bending, kneeling (squatting), lifting, and twisting continuously throughout the day.
· Being able to stand/walk for up to or if not longer 8 hours each day.
· Regularly required to work at heights on platforms, lifting parts and pieces up to 50 lbs, traveling up and down stairs on a constant basis.
· Vision protection and closed-toed shoes are required. Hearing protection may be required.
We offer competitive pay and a great benefits package including 401(k) with company match, medical/dental/vision insurance, company-provided life insurance & long-term disability insurance, paid time off, a referral program and more!
Equal opportunities, accessibility for all.
Freeman Boatworks values diversity and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Freeman Boatworks are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
At Freeman Boatworks, we prioritize the safety and integrity of our workplace. As part of our commitment to maintaining high standards, all candidates must successfully complete a drug screening and a background check prior to employment.
