What are the responsibilities and job description for the Client Solutions Manager position at Freeman Company?
About Us
Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
Responsible for managing existing and new accounts and will provide increased profitability to the bottom line.
Essential Duties & Responsibilities
- Will cultivate and manage existing and new accounts based on individual and team goals established by sales leadership to increase company profitability.
- Use Company’s custom written proposal/database system.
- Assist with written job proposals/budgets aimed at securing new business.
- Participate in company sales and rental meetings.
- Particpate in site surveys and/or visit clients if needed.
- Understand and be completely knowledgeable of our company, including the company's mission, vision and core values.
- Gain ongoing knowledge of the audio visual industry.
- Maintain a complete knowledge of our pricing model and proposal preparation.
- Practice advanced customer service, communication and interpersonal and sales skills.
- Responsible for staying current with industry technology standards and company product knowledge and expertise.
- Perform other duties as assigned.
Education & Experience
- Bachelor's degree (B. A.) preferred from four-year college or university; High School Diploma or Equivalent with relevant work experience required
- Minimum of one year of prior experience as a sales or account executive, and/or related industry experience.
- Demonstrated capabilities to sell, service and manage events with extensive requirements on both a local and a national basis.
- Basic to intermediate knowledge and experience of Microsoft Word, Excel and PowerPoint.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, proposals, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Travel Requirements
Travel 25% to 50%
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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