What are the responsibilities and job description for the Technical Business Analyst with Open Text Certification position at Freemind Solutions?
Technical Business Analyst
Location : 100% remote
Description of Work : Knowledgeable BA with expertise in Letter Generation (OpenText and In-house solutions). Excellent in surfacing, capturing, and testing of requirements and changes from inception through production deployment.
Job Description :
- OpenText certified (required)
- Expert in configuration and generation of letters for outbound electronic communication
- Strong experience and willingness to document accurately throughout the full life cycle of the change, defect, and implementation project, including user story creation, test strategy, testing, and test results
- Ability to present changes to leadership along with impact assessment
- Excellent written and oral communication skills in English (U.S.A.)
- Proficient in MS Word, Excel, PowerPoint (required)
- Experience with ServiceNow, Jira (desired), ALM (nice to have)
Years of Experience : 11.00 Years of Experience