IT Specialist

FreeStar Financial Credit Union is looking for a dynamic and passionate professional to join our IT Department. If you love to use your problem-solving and technological skills to provide superior internal service, this could be the role for you!

Job Location: Clinton Twp.

Days: Monday Thru Friday

Hours: 8 AM - 5 PM

Salary: $19-$21/Hr

Benefits:

• 3 weeks PTO to help you stay mentally and physically healthy
• 401k with up to a 6% match to help you save for the future
• Up to a 5% year-end bonus as a thank you for helping the credit union meet its goals
• 10 paid holidays to celebrate and honor our national traditions
• Tuition Assistance to help you continue your education

Position Purpose:

The primary purpose of the IT Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission to positively impact the lives of our members, team members, and community through making meaningful connections and progressive financial solutions.

The most essential function of this position is to follow the detailed and standardized procedures in performing routine information technology operations while ensuring compliance of all activities as outlined.

What You'll Do In This Role:

An IT Specialist performs maintenance of credit union software applications.

Knowledge of TCP/IP fundamentals, DHCP, DNS and WINS protocols and other information technology.

An IT Specialist has working knowledge of Windows 2012/2016 and VMware server applications.

An IT Specialist has working knowledge of Windows 10 and Microsoft Office 2019

Work with branch staff on basic software, hardware and troubleshooting needs.

Work with and assist membership with Online Banking issues.

Maintain a clean and clutter-free server room at all locations.

Assist in maintaining a full inventory of all PC's, servers and printers in Information Technology.

Assist in network server, PC, virus protection and service pack upgrades.

Work in conjunction with third party vendors as required.

Troubleshoot personal computer and application issues as needed.

Review and respond to all Information Technology emails as applicable.

An IT Specialist will monitor Helpdesk ticketing system and respond as applicable.

Assist with phone system management.

What You'll Bring To FreeStar Financial:

High School Diploma or equivalent

Two years of similar or related experience in the IT industry preferred.

Two years' experience in network administration, server maintenance and control preferred.

What You'll Get Working at FreeStar Financial:

Partner with a talented team helping to provide financial solutions to our members!

Be part of an environment where our service to each other is just as important as our service to our members!

A wonderful opportunity to expand your skillset and develop professionally!

Join a Credit Union culture that makes an impact in the community!

Join an organization which appreciates and promotes having balance to support other parts of your life that are important to you.

A competitive compensation structure which rewards the contributions of our team members!