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Loan Servicing Manager

FreeStar Financial Credit Union
Sterling, MI Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 3/5/2030

FreeStar Financial Credit Union is looking for a dynamic and passionate professional to manage our Loan Servicing team. If you love to use your experience in processing and underwriting to develop an exceptional team, this may be the right job for you!


Job Location: Sterling Heights/St. Clair Shores

Salary: $65,000 - $70,000/annually

Days: Monday Thru Friday w/ occasional Saturdays (2 days remote)

Hours: 8 AM - 5 PM


Benefits:

  • 160 Hours PTO First Year
  • 3% 401k Match w/ Additional 3% Contribution
  • Up to a 5% year-end bonus

Position Purpose:

The primary purpose of the Loan Servicing Manager is to assist FreeStar Financial Credit Union in fulfilling our mission to positively impact the lives of our members, team members, and community through meaningful connections and progressive financial solutions.


This is done by developing the Loan Servicing team while maintaining all documentation and serving our members. Oversight of compliance and record maintenance with all regulatory agencies is vital in protecting the assets of the Credit Union.


What You'll Do In This Role:

A Loan Servicing Manager supervises Loan Servicing and all its responsibilities.


Analyze lending functions to use technology in all areas and make necessary suggestions for improvement is essential for a Loan Servicing Manager.


Monitor the adding and refunding of collateral protection, credit life and disability, and GAP. File claims when needed.


A Loan Sales Manager prepares monthly board reports.


Investigate and correct discrepancies and credit bureau reports including the updating of E-Oscar as needed


Maintain all lending files and procedures for compliance.


A Loan Servicing Manager oversees the processing of loan applications to ensure department standards are met.


Review and follow up on all loan exceptions.


Any other duties as assigned.


What You'll Bring To FreeStar Financial:

High School Diploma or some college preferred.

Minimum of five year of similar or related experience in the financial industry.

Must have knowledge of various federal regulations and the responsibilities relating to each act of the following:

Right to Financial Privacy Act

Regulation E (EFTS)

Regulation CC (Funds Availability)

Regulation ZZ (Truth in Lending)

Truth in Savings Act

Bank Secrecy Act (BSA)

Fair and Accurate Credit Transactions Act (FACT Act)


What You'll Get Working at FreeStar Financial:

Partner with a talented team helping to provide financial solutions to our members!

Be part of an environment where our service to each other is just as important as our service to our members!

A wonderful opportunity to expand your skillset and develop professionally!

Join a Credit Union culture that makes an impact in the community!

Join an organization which appreciates and promotes having balance in your life!

A competitive compensation structure which rewards the contributions of our team members!

Salary : $65,000 - $70,000

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