Director of Camp Grounds and Programs

Title: Director of Camp Grounds and Programs

Reports to: COO

FLSA Status: Exempt

Position Summary

The Director of Camp Grounds and Programs must be passionate and motivated to provide exceptional experiences at Christensen Family YMCA Camp and Fremont Family YMCA (FFY). Events, camps, grounds maintenance and improvements, and cross-department collaboration are expected to be managed at a high level of coordination, communication and able to adapt to the changing needs of members and trends in the field. Ensure the preservation and improvement, safe access and program use, and member services of Christensen Family YMCA Camp.

Core and Strategic Functions

High Quality Programs, Services and Facilities

· Conduct and/or oversee all required and assigned upkeep to the site

· Collaborate with staff to facilitate multi-department use of the site

· Develop, implement, conduct, and oversee operations of all seasonal camp programming

· Manage all rental arrangements at the lodge and site

· Recruit, hire, train, and manage all camp staff, as well as collaborate on multi-department staffing requirements

· Develop, implement, and oversee membership driven use of the site (walking trails, equipment rental, etc)

· Provide leadership and vision in the improvement and development of existing and new innovative program development to better meet the needs of members and the community

· Plan the annual department budget; manage and implement the approved budget and take appropriate action to correct variances

Additional Responsibilities

· Responsible for upkeep of the property, including regulatory and safety testing necessary for safe use

· Participate in regular departmental meetings at the main site and camp site

· Report unclean conditions, safety hazards and malfunctioning equipment to Property Manager and follow up on mitigation of the issues reported

· Assist in the promotion and integration with other FFY departments to ensure the productive, effective and efficient operation of the FFY

· Identify and resolve program problem areas to ensure member satisfaction

· Produce operation reports and track actual participants to projected units on a monthly basis

· Work with marketing team to promote programs and oversee internal marketing and communication efforts to maximize enrollments and program participation

· Develop, plan and implement procedures to promote program growth, safety, member satisfaction and member retention through program participation and facility excellence

· Represent and promote the FFY in the community as needed and develop positive working relationships with other organizations, business and governmental entities

· Complete additional duties as required and assigned by supervisor

FFY Competencies

Accepts and demonstrates FFY values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruits quality staff and builds effective, supportive working relationships with them. Provides assigned staff with orientation, training, development and recognition. Enrolls new staff in FFY onboarding sessions when hiring. Ensures high-level services.

Takes initiative in developing others. Builds rapport and relates well to others. Speaks and writes effectively. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Strives to meet or exceed goals and deliver a high-value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgements, transfers learning from one situation to another.

Establishes goals, clarifies tasks, plans work and actively participates in meetings. Holds staff accountable for high-quality results using a formal process to measure progress. Develops plans and manages best practices through the engagement of team. Effectively manages budgets.

Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Shares new insights.

This position requires flexibility of schedule to include day, night, and weekend availability based on the programs and events at Christensen Family YMCA Camp.

Position Qualifications

• Maintain First Aid/CPR/AED certifications; Lifeguard certification preferred
• Bachelor’s degree in Outdoor Education, Preservation, or Management or related field of experience equivalent
• One year management experience in summer camp or overnight camping
• Excellent verbal and written communication skills
• Ability to make oral presentations, direct and organize large program meetings
• Ability to analyze statistical and financial data and use standard business mathematics to determine pricing, margins, marketing strategies, etc.
• Knowledge of computer and software applications
• Demonstrated knowledge of lake water management including permitting and testing requirements
• Strong interpersonal and organizational skills
• Demonstrated customer service and public relations skills

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekends as needed
• Year round work

Work Location: In person

Salary : $48,000 - $55,000