What are the responsibilities and job description for the Service Advisor – Drive Your Career with Fremont Motors position at Fremont Motor Casper?
Location: Casper, WY
Are you a service-driven professional with a proven track record of delivering exceptional customer experiences? Fremont Motors, Wyoming’s largest and most established dealership group, is looking for an experienced Service Advisor to join our dynamic team. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow your career with a company that values its people and its community.
Why Fremont Motors?
- Competitive pay with opportunities for growth
- Comprehensive benefits, including:
- Group Health Insurance with 401(k) Company Match
- Employee Discounts on Parts, Services, and Vehicles
- Paid Training, Paid Time Off, and Holiday Pay
- Work in a family-owned and operated company with 85 years of excellence in Wyoming
What You’ll Do:
- Greet customers promptly and ensure they receive courteous and effective service
- Guide customers through the service process, from initial inquiries to completed repairs
- Provide expert advice on vehicle maintenance and repairs, answering technical questions with confidence
- Maintain accurate and efficient documentation of service orders and customer interactions
- Coordinate with technicians to ensure timely and quality repairs
- Promote and sell additional services, ensuring technicians’ time is consistently utilized
- Monitor Customer Satisfaction Scores to maintain high standards and loyalty
- Assist with warranty claims and ensure compliance with applicable laws and regulations
What We’re Looking For:
- Experience as a Service Advisor in the automotive industry (preferred)
- Proven track record of sales and service success with strong customer satisfaction results
- Excellent communication and organizational skills
- Team-oriented, self-motivated, and adaptable to a fast-paced environment
- Ability to diagnose vehicle issues and explain solutions clearly to customers
- Clean driving record and valid driver’s license
- Willingness to undergo a pre-employment background check and drug screen
Why You’ll Love Working Here:
At Fremont Motors, we understand that our employees are our greatest asset. We foster a supportive environment that encourages professional growth, values teamwork, and emphasizes work-life balance. Join a company where your skills, experience, and dedication will be recognized and rewarded.
About Fremont Motors
Fremont Motor Companies is Wyoming’s largest dealership group, family-owned since 1938. With a reputation built on trust, integrity, and community focus, we’re proud to serve our customers and employees alike.
Ready to Join the Team?
Take the next step in your career with Fremont Motors. Apply today and become part of our legacy of excellence.