What are the responsibilities and job description for the Library Assistant position at Fremont Public Library District?
We are seeking an energetic, tech-savvy, and friendly Library Assistant to deliver excellent customer service to patrons in our community.
Primary Responsibilities
- Assist patrons of all ages with locating and requesting materials
- Provide basic troubleshooting for library technology (printers, copiers, fax machines, etc.)
- Greet and direct patrons
- Provide basic Help Desk services (including registering patrons for programs, handing out craft kits, and answering reference questions)
Duties
- Provide general and directional information about the library, its collection, programs, and services, and use good judgment in referring patrons to librarians when needed
- Sign people up for programs and study rooms
- Use the PowerPAC to assist with basic materials questions
- Assist with basic questions regarding library apps
- Assist patrons with copying, printing, Wi-Fi access, and other library devices
- Monitor programs, assist with library-led classes, and help set up and take down any equipment or materials needed for the program
- Report issues of programs and pass along compliments about them to the program's coordinator
- Retrive, shelf-read, and shelve materials
- Re-stock library displays and replenish bibliographies & bookmarks
- Assist librarians in the department with clerical parts of weeding
- Assist with decorations and library displays
- Help straighten and clean up the department at end of shift
- Perform miscellaneous duties as needed
Organizational Relationships
- Reports directly to the Department Manager
- Works under the supervision of Librarians who coordinate programs
- Works with Librarians when helping with clerical projects as approved by the Manager
Requirements
- High school degree or equivalent
- Personal computer fluency in Microsoft Office in a Windows environment
- Demonstrated proficiency in searching the Internet and using apps and mobile devices
- Friendly and patient, with an enthusiasm for working with the public
- Willig and able to speak in front of an audience to introduce a performer
- Able to consistently follow directions with multiple steps
- Self-motivated and willing to learn
