What are the responsibilities and job description for the Pharmaceutical Membership Coordinator position at Fresenius Kabi USA?
Job Summary
Fresenius Kabi USA is seeking a highly motivated Pharmaceutical Membership Coordinator to join its team. This individual will be responsible for coordinating membership activities and ensuring compliance with contractual terms and conditions.
The ideal candidate will have a strong background in contracting, pricing, and healthcare membership experience. A bachelor's degree is required, and an advanced degree is preferred. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a collaborative environment.
Main Responsibilities
- Develop and maintain assigned account membership, including contract eligibility and Class of Trade reviews
- Qualify membership eligibility before chargebacks are processed, distinguishing between contracts, committed programs, and Class of Trade
- Administer and maintain all Class of Trade membership and fee eligibility in Model N system
- Timely and efficient confirmation and validation of contract eligibility within required timelines
- Act as ombudsman for assigned accounts and their members, investigating complaints and achieving equitable settlements and resolutions
- Facilitate internal functional groups, including written correspondence, contract updates, and maintenance
- Communicate pertinent information regarding membership to the field sales force and internal management team
- Perform audits related to sales and Class of Trade membership, both internally and externally
