Laundromat Manager

About Fresh Clothes:

Fresh Clothes is a thriving pick-up and drop-off laundry delivery service in the Greater Boise area. We're known for our exceptional service, innovative technology, and a team of passionate professionals. Our unique pricing model and commitment to customer satisfaction set us apart from the competition.

About the Role:

We are seeking a highly motivated and results-oriented Laundromat Manager to join our growing team. In this key role, you will oversee all aspects of our laundry operations, including team management, financial oversight, and business development.

Key Responsibilities:

• Operational Excellence:
• Supervise and train laundry attendants on all aspects of the laundry process: sorting, washing, drying, folding, and ironing. Train our drivers how to use FC Admin software and to employ safe and defensive driving habits. Keep teammates accountable to standard and lead from the front with your work ethic!
• Ensure efficient and timely order fulfillment, meeting customer deadlines. Thrive on attention to detail, and have foresight in your leadership.
• Maintain a clean and safe working environment, adhering to all safety and sanitation regulations (OSHA).
• Conduct regular equipment inspections and maintenance.
• Manage inventory of laundry supplies and ensure adequate stock levels.
• Team Leadership:
• Recruit, hire, and train new team members.
• Motivate and inspire your team to achieve high performance levels.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive and collaborative team environment.
• Address employee concerns and resolve any workplace issues promptly.
• Financial Management:
• Oversee all financial aspects of the laundry operation, including invoicing, accounts receivable, and expense tracking.
• Prepare and analyze financial reports.
• Identify and implement cost-saving measures.
• Business Development:
• Explore new business opportunities and expand customer base.
• Develop and implement marketing strategies to increase brand awareness.
• Build strong relationships with key customers and community partners.
• Customer Service:
• Respond to customer inquiries and resolve any issues promptly and professionally. Be comfortable on the phone even with unhappy customers.
• Ensure high levels of customer satisfaction and brainstorm and implement methods to show customers we appreciate them.

Qualifications:

• Proven experience as a Laundromat Manager or in a similar supervisory role (preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Experience with accounting software (preferred).
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to lift and carry up to 40 pounds.
• Ability to stand on hard flooring and walk for extended periods.
• Clean driving record.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth and advancement within a growing company.
• Be a part of a dynamic and supportive team.
• Make a positive impact on the community.

To Apply:

Please submit your resume and cover letter to [email protected]

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: From $34,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Commercial Laundry: 1 year (Preferred)
• franchised business management: 1 year (Required)

Ability to Relocate:

• Boise, ID 83704: Relocate before starting work (Required)

Work Location: In person

Salary : $34,000