Patient Care Coordinator

Location:

We are looking for an energetic, detail-oriented individual to join our team and help deliver exceptional service to our patients. As the first point of contact for our patients, you will play a key role in creating a welcoming atmosphere, handling insurance verifications, managing schedules, and providing vital administrative support. Your professionalism, communication skills, and ability to multitask will ensure that our office runs smoothly while providing the highest quality care to our patients.

Primary Job Responsibilities:

• Complete daily insurance verifications for all scheduled patients
• Greet all patients by name with a friendly demeanor and assist them throughout their office visit
• Serve as the face of the company, offering warm, professional service to both in-office patients and those calling in
• Manage and coordinate the schedules of 5 doctors and 5 hygienists
• Assist patients with billing inquiries and concerns
• Submit accurate insurance claims with proper attachments and narratives
• Follow up with unscheduled recare/treatment appointments to ensure timely care

Qualifications:

• 1-3 years of dental experience preferred; however, recent college graduates in communications, math, or accounting with strong attention to detail are also encouraged to apply
• Minimum of an Associate’s Degree preferred
• Exceptional professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to foster trusting relationships with both coworkers and patients
• Ability to thrive in a fast-paced environment while multitasking effectively
• A driven personality with a commitment to excellence in patient care and professional development

Compensation & Benefits:

• $18-$24 per hour, based on experience
• Paid Vacation & Paid Holidays
• 401k Program with matching contributions
• Comprehensive health, dental, and vision plans
• Life Insurance and Disability Insurance
• Volunteer opportunities

FLSA Status:

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.