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MANAGER, OPERATIONS PERFORMANCE AND DEVELOPMENT

FreshDirect
FreshDirect Salary
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Description

Ops Performance and Development Manager

The selected candidate for this role will be responsible for process improvements and scheduling in FreshDirect's Operations

  • Lead continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve service quality.
  • Develop and implement strategies for operations and transport planning to optimize resource utilization and ensure timely delivery of goods.
  • Oversee capacity management efforts to effectively manage resources and meet customer demand while minimizing waste and inefficiencies.
  • Utilize SAP and Warehouse Management Systems (WMS) to streamline processes and improve operational performance.
  • Conduct data analysis to identify trends, opportunities, and areas for improvement within operations and transportation.
  • Define and maintain Key Performance Indicators (KPIs) to measure operational performance and track progress towards goals.
  • Provide leadership and guidance to cross-functional teams, fostering a culture of continuous improvement and accountability.
  • Collaborate with stakeholders to develop and execute strategic development projects aimed at enhancing operational capabilities and driving growth.
  • Develop and deliver training programs to build the capabilities of team members and empower them to contribute to operational excellence.
  • Stay abreast of industry trends, emerging technologies, and best practices in operations management and continuous improvement.

Minimum Qualifications :

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
  • 4 years' experience in operations, logistics, warehousing or manufacturing
  • 3 years' experience in data analysis and SQL
  • Strong analytical skills and proficiency in data analysis tools and techniques.
  • Demonstrated ability to identify, develop, and maintain Key Performance Indicators (KPIs) to measure operational performance.
  • Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams.
  • Strong project management skills, with the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.
  • Preferred Qualifications :

  • Master's degree in industrial engineering or related field
  • Experience working in a union environment
  • Experience working with an automated system.
  • Hands on experience with WMS and SAP
  • Benefits :

  • Competitive salary
  • Comprehensive health, dental, and vision insurance
  • 401(k) plan with company match
  • 10 PTO days
  • 20% off at freshdirect.com and significant markdowns at our employee market
  • 24-hour access to the FreshDirect shuttle between our Bronx headquarters and the subway
  • Regular events and barbecues for employees
  • Opportunities for professional growth and development in a fast-paced, innovative environment.
  • Salary : $92,460-$106,273

    LI-LG1

    Salary : $92,460 - $106,273

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