Front Office Receptionist

Job Summary
The Front Desk Receptionist plays a key role in providing a welcoming and efficient front office environment. As the first point of contact for visitors, clients, and employees, they are responsible for managing phone calls, greeting guests, and directing them to the appropriate departments. The Receptionist ensures smooth day-to-day operations by handling essential front desk tasks. In addition to reception duties, the role involves providing basic office support, including data entry, organizing office documents, and maintaining records. The Receptionist also assists clients with program enrollment, such as Covered California, and supports office communication. Accuracy, consistency, and attention to detail are essential for success in this position. Strong organizational skills and the ability to manage multiple tasks in a busy environment are important for ensuring efficient office operations.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
• Manage incoming phone calls with professionalism and effective phone etiquette.
• Schedule appointments and maintain an organized calendar for the medical staff.
• Perform insurance verification and assist patients with understanding their coverage options.
• Utilize Eaglesoft software for patient management, including updating records and processing information accurately.
• Handle medical coding tasks, including ICD-10 coding for patient records and billing purposes.
• Assist with medical collections by following up on outstanding payments and providing necessary documentation.
• Maintain a clean and organized front desk area to enhance the overall patient experience.
• Collaborate with other staff members to ensure efficient clinic operations.

Qualifications

• Previous experience in a medical office setting is preferred, with knowledge of medical terminology and procedures.
• Familiarity with NEXTGEN or similar practice management software is a plus.
• Strong understanding of insurance verification processes and medical coding (ICD-10).
• Excellent phone etiquette and communication skills, both verbal and written.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with the ability to manage time efficiently.
• A positive attitude and commitment to providing outstanding patient care are essential.

Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while growing your career in the healthcare field!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• As part of our Native Preference policy and our commitment to serving Native communities, do you identify as Native (American Indian, Alaska Native, or Indigenous)

Ability to Relocate:

• Fresno, CA 93710: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $24