What are the responsibilities and job description for the Receptionist/Front Office position at PULMONARY & CRITICAL CARE MEDICINE?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer support while managing the front desk operations efficiently. This role requires strong administrative skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Manage incoming calls and directing them to the appropriate personnel.
- Schedule appointments
- Perform data entry tasks accurately, ensuring all information is up-to-date in our systems.
- Maintain filing systems, both electronic and paper-based, for easy retrieval of documents.
- Ensure the front desk area is tidy and well-organized at all times.
- Handle patient inquiries and provide support as needed to enhance patient satisfaction.
Skills
- Proven experience in customer support or a similar front desk role.
- Proficient in using office software
- Excellent time management skills with the ability to prioritize tasks effectively.
- Strong data entry skills with attention to detail for accurate record keeping.
- Ability to maintain professionalism while handling multiple tasks simultaneously.
- Strong communication skills, both verbal and written, to interact effectively with patients and co-workers.
- A proactive attitude towards problem-solving and assisting others within the office environment.
This position offers an opportunity to contribute significantly to our organization while developing your professional skills in a supportive environment.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends
Ability to Commute:
- Fresno, CA 93720 (Required)
Ability to Relocate:
- Fresno, CA 93720: Relocate before starting work (Required)
Work Location: In person
Salary : $17