What are the responsibilities and job description for the SOCIAL SERVICES INFORMATION TECHNOLOGY MANAGER position at Fresno County, CA?
Salary : $118,092.00 - $150,696.00 Annually
Location : Fresno County, CA
Job Type : Permanent
Job Number : 25-0044
Department : Social Services
Opening Date : 02 / 21 / 2025
Closing Date : 3 / 3 / 2025 4 : 00 PM Pacific
Position Description
The Fresno County Department of Social Services invites applications for the position of Social Services Information Technology Manager .
The Social Services Information Technology Manager is responsible for the development, implementation, and evaluation of information technology programs, policies, and procedures within the Information Services division. Activities include : product and service delivery; infrastructure and operations; information security, compliance, and risk mitigation; and strategy, governance, and planning.
Fresno County is working together for a quality of life for all. Our is to provide excellent public services to our diverse community.
Samples of Duties
Knowledge, Skills and Abilities
Minimum Qualifications
Education : Possession of a bachelor's degree that is acceptable within the United States' accredited college or university system in Business or Public Administration, Industrial Engineering, Information Systems, Information Technology, Computer Science, or a closely related field.
Experience : Three (3) years of full-time, paid work experience consisting of technical information systems duties and responsibilities, at least two (2) years of which must have been gained in a lead capacity which included assigning, reviewing and coordinating the work of staff in a full-service, information technology facility.
Substitution : Additional full-time, paid work experience equivalent to that gained as an Information Technology Analyst, Network Systems Engineer, Supervising Information Technology Specialist or Business Systems Analyst with the County of Fresno may substitute for the required education on a year-for-year basis.
License : Possession of a valid Class "C" driver's license, or equivalent.
Note : Recruitment may be limited to candidates with an education or experience background related to the specific position vacancy.
HOW TO APPLY :
Applications must be submitted online only. An online application can be found at
Open the Job Information Flyer and click "Apply" to begin the online application process.
Once the filing deadline has passed, you may check the status of the recruitment at anytime by logging on to :
Please Note :
- It is the applicant's responsibility to notify Human Resources of any email address, mailing address, and telephone number changes.
- Notices from Human Resources will be sent via email only.
REQUIRED APPLICATION MATERIALS :
All education and work experience to demonstrate the applicant meets the minimum qualifications.
If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
Please Note :
SELECTION PROCESS :
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.
Please Note :
REASONABLE ACCOMMODATIONS :
Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.
The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.
Analyst : Zachary Carter
REGULAR, PERMANENT POSITIONS BENEFITS PACKAGE :
Optional benefits include :
EXTRA-HELP POSITIONS :
Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.
CLICK HERE TO REVIEW ADDITIONAL BENEFITS INFORMATION
If required, the oral examination will be administered in an online format via the Spark Hire platform. Do you have access to a computer / device with functioning microphone, camera and internet? If you marked 'no', please contact our office at (559) 600-1830 as soon as possible.
I have attached a copy of my degree or transcripts and understand that if they are missing or do not verify I meet the education requirements for the position that my application will be denied.
Describe your knowledge and any experience you have working with DSS state-wide systems such as, CalHEERS, CalSAWS, CARES, CMIPS, CWS / CMS, MEDS, VetPro.
Describe your experience working with non-IT staff to adopt IT solutions as users.
Describe your experience implementing new systems. What was your role and who did you collaborate with? Was the implementation successful? What would you have done differently?
Where did you first hear about this opportunity?
If you answered "Other" in any of the options listed in the previous question, please let us know where you first heard about this opportunity in the space below. Otherwise, write "N / A".
If you answered "Job Fair / Recruitment Event" in the previous question, please let us know which event you attended and heard about this opportunity in the space below. Otherwise, write "N / A".
Required Question
Salary : $118,092 - $150,696
