Assistant Parts Manager

Overview

As the Assistant Parts Manager you will be responsible for assisting the Parts Manager in running a profitable and efficient parts department by utilizing proper purchasing procedures, inventory control, staffing efficiencies, pricing strategies, merchandising and marketing. 

The ideal candidate has at 3 years of experience as a Parts Counter Person or Assistant Parts Manager, preferably in a dealership. He or she must have a pleasant and courteous personality, strong leadership, customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with Tekion software and Bilingual is a PLUS!

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Administer and maintain a balanced inventory consistent with the requirements of the manufacturer.
• Work with Parts Manager to utilize available pricing parameters and strategies to generate sufficient profit while maintain customer loyalty.
• Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory.
• Ensure full compliance with manufacturer parts and warranty policies, procedures and rules.
• Assist Parts Manager in developing an effective team through training and performance standards.
• Confirm parts are coded for efficiently for refunds on unused factory stock.
• Work with service department and wholesales account representatives to ensure inventory is available when needed.
• Work all counters as needed (Retail, Wholesale and Back Counter).
• Answer incoming parts calls and assist clients.
• Assisting and supervising parts check in.
• Assist with daily stock order.
• Supervising and assisting with regular bin checks.
• Ensuring the parts drivers are equipped and perform their routes timely.
• Calling and assisting with all special orders.
• Review sales figures, costs and stock monthly to ensure budget benchmarks are met.
• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions.
• Updates job knowledge by participating in educational opportunities and reading about new products.
• Performs other duties as assigned.

Qualifications

• 3 years’ experience as a Parts Counterperson or Assistant Parts Manager (dealership experience preferred).
• LEXUS experience a PLUS!
• Excellent communication skills both written and verbal.
• Must be a team leader who is focused on providing exemplary customer service.
• Strong leadership skills to motivate the team to achieve key goals.
• Strong organizational skills and detail oriented.
• Ability to multi-task in a fast-paced work environment.
• Must be able to provide a proven track record with exceptional results.
• Professional appearance and work ethic.
• Self-starter-self motivator.
• Must be able to develop relationships with team, departments, vendors and manufacturer.
• Tekion experience a PLUS!
• Bilingual a PLUS!