Demo

Automotive Service Advisor

Friendly Automotive
Yakima, WA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025

Job Summary Friendly Automotive is seeking an Automotive Service Advisor. As an Advisor, you will serve as the primary point of contact for our valued customers. You will be responsible for understanding customer’s service needs and working with the technicians to provide an excellent customer experience while keeping their vehicle in great operating condition.

Responsibilities

  • Greet customers promptly and professionally, assessing their automotive service needs.
  • Provide detailed explanations of recommended repair and maintenance services to keep the customer’s vehicle in as “like new” condition as possible.
  • Prepare and present accurate estimates for repairs and maintenance based on customer requests, technician diagnostics, and routine vehicle inspections.
  • Coordinate with technicians to set accurate customer expectations and allow for high quality work to be performed in an efficient manner.
  • Processing customer payments while keeping accurate records.
  • Maintain an organized workspace and ensure compliance with all industry standards.
  • Stay updated on industry trends, new products, and services to provide informed recommendations to customers.

Qualifications

  • Previous experience as an Automotive Service Advisor or in a similar role is preferred.
  • Experience in service sales is desirable.
  • Familiarity with automotive estimating and service information software platforms.
  • Strong communication skills with a focus on customer service.
  • Strong organizational skills with attention to detail to manage multiple tasks effectively.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Paid time off

Shift:

  • 8 hour shift

Work Days:

  • Monday to Friday
  • Rotating weekends

Work Location: In person

Salary : $18 - $23

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Automotive Service Advisor?

Sign up to receive alerts about other jobs on the Automotive Service Advisor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$71,707 - $95,010
Income Estimation: 
$91,832 - $124,033
Income Estimation: 
$47,278 - $71,270
Income Estimation: 
$40,328 - $51,115
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$40,328 - $51,115
Income Estimation: 
$54,563 - $73,333
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Automotive Service Advisor jobs in the Yakima, WA area that may be a better fit.

Service Advisor

Henning Automotive Holdings / Windy Chevy, Ellensburg, WA

Automotive Service Advisor

Bud Clary Auto, Yakima, WA

AI Assistant is available now!

Feel free to start your new journey!