Manager of Operations / Outside Sales Account Executive

Job description

Manager of Operations/Sales Account Executive

NOT ACCEPTING APPLICATIONS IN PERSON. PLEASE APPLY ONLINE; DO NOT CALL

Friendly Faces Senior Care has an amazing opportunity for a Manager of Operations position for our Southeast Houston Office to assist in growing and maintaining this territory. We pride ourselves on offering a rewarding work environment with a variety of benefits and competitive compensation. This position includes sales, marketing, scheduling, management, recruiting, on-call, and after-hour responsibilities, caregiving, training and development of staff, and fundraising duties for our nonprofit.

Location: Managing our Southeast Houston Office which includes – Webster, League City, Pearland (must be a road warrior!) Office Location: Pearland, TX 77584

Roles and Responsibilities:

Build relationships with the community, networking contacts, referral sources, hospitals, skilled nursing facilities, assisted & independent living facilities, and other healthcare professionals and referral partners to increase brand recognition and revenue. In addition, the Manager of Operations - will be responsible for the following:

· Manage daily branch operations including building a team to assist with managing the office and territory

· Interview potential caregivers in person and via Zoom 1-2x a week

· Attend job fairs & recruit in schools in search of potential caregivers

· Conduct in-home assessments with new and prospective clients and care coordination of existing clients and referral sources

· Assistance with the branch finances and budgeting

· Have the ability to input data on a daily/weekly basis in a CRM system to stay organized and keep track of prospects, clients, referrals and networking contacts. Coordinate with office staff on prospects, client and caregiver issues

· Attend and host networking events, health fairs and trade shows. Also, be able to attend and host multiple before and after hour social, networking, fundraising and sales events on a weekly basis (Average 1 -2 per month morning events that start at 7-7:30am; Average 2 weekly after hours events that last to 7/8pm)

· Be able to take on leadership roles on several boards of directors and/or committee member, in special projects and non-profit endeavors

· Attend multiple charity events and participate in charity activities (including after hour charity events)

· Participate in professional development activities to keep up to date on information related to the healthcare and senior care industry

· Continuing education through assigned book reading

· Must maintain an active social media presence on LinkedIn & Facebook

· Duties include hiring, training and managing employees and head up quality assurance programs

· Oversee the on-call staff after hours and over the weekend to assist when needed and provide emergency support (1 Weekend a month - Manager on Duty responsibilities - Remote)

· Perform in-home assessments and back up caregiving (according to skill set) as needed;

The Ideal Candidate will possess the following qualities:

· Have an established book of business of referral sources in Southeast Houston and surrounding areas (preferred but not required)

· Be able to work in a startup mode environment and help to build a brand from the ground up

· Have strong ethical values and be a loyal person

· Able to work on an after hour basis as needed to meet with families and attend marketing events

· Be available to work on call over the weekend on occasions and manage the on call staff and activity (1 weekend a month Remote)

We are seeking a motivated, entrepreneurial and team-focused individual. Must be able to work independently, take constructive criticism and hold themselves accountable for meeting activity and sales goals. Passionate for seniors and success. Be goal oriented with an ownership mentality and hungry for success.

We know, this is not your average position, but this is also not your average company nor opportunity!!

Job Requirements:

· Bachelor’s Degree and/or one year of experience in a healthcare setting a plus

· Must have Valid Drivers License, Auto Insurance, and Reliable Vehicle (and/or be able to drive company car)

· Must be able to pass Drug, Background & Physical Screening

· Copy of updated TB/Chest X-Ray

· Current CPR certification

What makes Friendly Faces Senior Care unique? Here’s what’s in it for you:

· Competitive pay rate that includes salary, commission, and performance bonuses.

· Employee and Client Referral Bonus

· Continuing Training Available

· Paid Orientation, PTO (3 weeks) & Travel to fabulous destinations for training!

Job Type: Full-time

Pay: $80K Commission, Bonus & Profit Share Plan $125-$150K at plan

Work Remotely

· No

Job Type: Full-time

Benefits:

· Dental insurance

· Health insurance

· Life insurance

· 3 Weeks paid time off

· Vision insurance

· 401K

· Company car (may be offered at some point)

Schedule:

· Monday to Friday (In office Mondays 8am-5pm; In the field Tues-Friday)

· Weekend availability (1 weekend a month Manager on Duty); some Saturdays throughout the year for case conferences or senior events

Supplemental pay types:

· Commission, Bonus & Profit Share Plan

Education:

· Bachelor's (preferred)

· Master’s (a plus)

Experience:

· Sales: 2 years (preferred)

· healthcare sales: 1 year (preferred)

· Operations 2 years (preferred)

• Work Location: On the road