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Administrative Assistant, Youth Programs

Friendly House, Inc.
Worcester, MA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

The Administrative Assistant to the Director of Youth Programs provides dedicated administrative support to ensure the efficient and effective operation of youth programs. This role includes a wide variety of tasks such as managing communications, organizing records, and assisting with the implementation of program objectives.

  • Serve as the primary administrative support for the Director of Youth Programs.
  • Coordinate and manage schedules, appointments, and communications for the Director.
  • Assist in maintaining organized records of program activities, participant information, and compliance documentation.
  • Handle correspondence, including drafting emails, newsletters, and other communications.
  • Prepare reports, presentations, and meeting materials as requested by the Director.
  • Support the Director in organizing program events, such as workshops, training, and community outreach efforts.
  • Ensure compliance with all organizational and regulatory requirements, such as background checks and certifications.
  • Manage administrative tasks related to staff training records, timesheets, and staff evaluations.
  • Act as a point of contact for families and external stakeholders in matters related to youth programs, escalating as needed to the Director.

Requirements

  • High school diploma or GED.
  • Associate's degree preferred.
  • Minimum of one year of administrative or related experience; prior experience in youth programs or nonprofit organizations is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive information with confidentiality and discretion.
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