What are the responsibilities and job description for the Receptionist position at From the Earth?
Job Title: Receptionist
Location: From The Earth - Downtown KC
Position Type: Part-Time
About Us: From The Earth is a vibrant retail space dedicated to providing exceptional products and services in a welcoming environment. We're committed to creating an outstanding customer experience while fostering a community atmosphere.
Job Summary: We are seeking a detail-oriented and personable individual to join our team as a Receptionist. This part-time position combines front-of-house customer service responsibilities with back-of-house order fulfillment. The ideal candidate will have excellent communication skills, a proactive attitude, and a commitment to delivering quality work.
Schedule:
-
Sunday: 8:00 AM 2:00 PM (Receptionist duties)
-
Monday: 8:00 AM 2:00 PM (Fulfillment duties)
-
Tuesday: 8:00 AM 2:00 PM (Fulfillment duties)
-
Friday: 6:30 PM Midnight
-
Saturday: 6:30 PM Midnight
Responsibilities: Receptionist Duties:
-
Welcome customers with a positive and friendly demeanor.
-
Answer phones, emails, and inquiries efficiently and professionally.
-
Assist customers with directions, information, and product inquiries.
-
Manage the front desk, ensuring it remains organized and presentable.
Fulfillment Duties:
-
Process and fulfill customer orders accurately and efficiently.
-
Ensure inventory is properly stocked, labeled, and organized.
-
Coordinate with team members to handle returns or exchanges promptly.
-
Monitor order tracking systems and address any discrepancies or delays.
Qualifications:
-
Strong interpersonal skills and ability to communicate effectively.
-
Attention to detail and ability to multitask in a fast-paced environment.
-
Basic computer proficiency (e.g., email, order processing software).
-
Previous retail, receptionist, or fulfillment experience preferred, but not required.
-
Ability to work flexible hours as per the schedule outlined.
What We Offer:
-
Competitive hourly pay.
-
Opportunities for growth within the company.
-
A friendly and supportive work environment.
