What are the responsibilities and job description for the Application Manager position at Front Porch Communities and Services?

SUMMARY

This position implements, maintains, and supports the Infor ERP financial system and PointClickCare, our Accounts Receivable (AR) system. It will serve as the subject matter expert for both systems and work closely with the finance team to ensure they meet their needs. The Application Manager will also lead and manage other finance-related IT projects.

ESSENTIAL FUNCTIONS

The duties listed below are essential functions of the position that must be performed to effectively perform the position in at least an acceptable manner as defined by Front Porch. In the future, other duties may be assigned and considered essential functions of the position :

Serve as the subject matter expert for the Infor ERP financial system and PointClickCare.
Provide support to end users of the Infor ERP financial system and PointClickCare.
Develop and implement solutions for finance-related IT projects.
Conduct requirements definition, gathering, research, and analysis for finance-related IT projects.
Troubleshoot and resolve issues related to the Infor ERP financial system and PointClickCare.
Develop and deliver training programs on the Infor ERP financial system and PointClickCare.
Collaborate with the finance team to identify and implement process improvements.
Manage the implementation of new modules and functionalities within the Infor ERP financial system and PointClickCare.
Develop and maintain documentation for the Infor ERP financial system and PointClickCare.
Lead and manage other finance-related IT projects.Manage project timelines, budgets, and resources effectively.
Perform all other related duties as assigned.

DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS

Communication / Interpersonal :

Effective oral and written communication skills appropriate to the audience's needs.

Ability to develop and deliver effective presentations live via online or virtual mediums.

Excellent collaboration and team-building skills.

Effective conflict management skills.

Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction, problem identification, and resolution.

Decision Making / Organization Skills :

Demonstrates a high level of accuracy, even under pressure.

Excellent organizational skills.

Ability to perform work independently with minimal supervision.

Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

Productivity :

Demonstrated time management and priority-setting skills.

Ability to simultaneously handle multiple priorities.

Ability to work in a fast-paced, dynamic environment.

Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.

Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.

EDUCATION OR EQUIVALENT QUALIFICATIONS

Essential / Preferred

Type

Specialization

Equivalent Experience instead of Education

Essential

Bachelor Degree

computer science,

computer systems technology

engineering, or information systems.

Associate Degree / Two years of College plus Two years of related work experience or Four years of related work experience

Preferred

CREDENTIALS OR EQUIVALENT QUALIFICATIONS

Essential / Preferred

Type

Description

Essential

Preferred

EXPERIENCE OR EQUIVALENT QUALIFICATIONS

Essential / Preferred

Minimum Experience

Details

Essential

2 Year

Infor ERP financial systems and PointClickCare.

Preferred

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions :

Must be able to remain stationary 20% of the time.

Must frequently lift or carry items :

Seldom : Up to 10 pounds

Occasionally : Up to 10 pounds

Frequently : Negligible

Constantly : no weight

Must occasionallyascend / descend stairs to provide essential services.

Must succinctly communicate information and ideas so others will understand accurately exchanged information.

Must consistently work in an office and assisted living facility-type atmosphere.

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