What are the responsibilities and job description for the Application Manager position at Front Porch Communities and Services?
SUMMARY
This position implements, maintains, and supports the Infor ERP financial system and PointClickCare, our Accounts Receivable (AR) system. It will serve as the subject matter expert for both systems and work closely with the finance team to ensure they meet their needs. The Application Manager will also lead and manage other finance-related IT projects.
ESSENTIAL FUNCTIONS
* Serve as the subject matter expert for the Infor ERP financial system and PointClickCare.
* Provide support to end users of the Infor ERP financial system and PointClickCare.
* Develop and implement solutions for finance-related IT projects.
* Conduct requirements definition, gathering, research, and analysis for finance-related IT projects.
* Troubleshoot and resolve issues related to the Infor ERP financial system and PointClickCare.
* Develop and deliver training programs on the Infor ERP financial system and PointClickCare.
* Collaborate with the finance team to identify and implement process improvements.
* Manage the implementation of new modules and functionalities within the Infor ERP financial system and PointClickCare.
* Develop and maintain documentation for the Infor ERP financial system and PointClickCare.
* Lead and manage other finance-related IT projects. Manage project timelines, budgets, and resources effectively. * Perform all other related duties as assigned.
DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS
* Effective oral and written communication skills appropriate to the audience's needs.
* Ability to develop and deliver effective presentations live via online or virtual mediums.
* Excellent collaboration and team-building skills. * Effective conflict management skills.
* Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction, problem identification, and resolution.
REQUIREMENTS
- Bachelor Degree in computer science, computer systems technology engineering, or information systems or an Associate Degree/Two years of College plus two years of related work experience or Four years of related work experience
- 2 Year OF Infor ERP financial systems and PointClickCare
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: * Must be able to remain stationary 20% of the time. * Must frequently lift or carry items: * Seldom: Up to 10 pounds * Occasionally: Up to 10 pounds * Frequently: Negligible * Constantly: no weight * Must occasionally ascend/descend stairs to provide essential services. * Must succinctly communicate information and ideas so others will understand accurately exchanged information. * Must consistently work in an office and assisted living facility-type atmosphere.
Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws.
