What are the responsibilities and job description for the Application Manager position at Front Porch?
SUMMARY
This position implements, maintains, and supports the Infor ERP financial system and PointClickCare, our Accounts Receivable (AR) system. It will serve as the subject matter expert for both systems and work closely with the finance team to ensure they meet their needs. The Application Manager will also lead and manage other finance-related IT projects.
ESSENTIAL FUNCTIONS
The duties listed below are essential functions of the position that must be performed to effectively perform the position in at least an acceptable manner as defined by Front Porch. In the future, other duties may be assigned and considered essential functions of the position:
- Serve as the subject matter expert for the Infor ERP financial system and PointClickCare.
- Provide support to end users of the Infor ERP financial system and PointClickCare.
- Develop and implement solutions for finance-related IT projects.
- Conduct requirements definition, gathering, research, and analysis for finance-related IT projects.
- Troubleshoot and resolve issues related to the Infor ERP financial system and PointClickCare.
- Develop and deliver training programs on the Infor ERP financial system and PointClickCare.
- Collaborate with the finance team to identify and implement process improvements.
- Manage the implementation of new modules and functionalities within the Infor ERP financial system and PointClickCare.
- Develop and maintain documentation for the Infor ERP financial system and PointClickCare.
- Lead and manage other finance-related IT projects.Manage project timelines, budgets, and resources effectively.
- Perform all other related duties as assigned.
DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS
Communication/Interpersonal:
- Effective oral and written communication skills appropriate to the audience's needs.
- Ability to develop and deliver effective presentations live via online or virtual mediums.
- Excellent collaboration and team-building skills.
- Effective conflict management skills.
- Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction, problem identification, and resolution.
Decision Making/Organization Skills:
- Demonstrates a high level of accuracy, even under pressure.
- Excellent organizational skills.
- Ability to perform work independently with minimal supervision.
- Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Productivity:
- Demonstrated time management and priority-setting skills.
- Ability to simultaneously handle multiple priorities.
- Ability to work in a fast-paced, dynamic environment.
- Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.
- Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.
EDUCATION OR EQUIVALENT QUALIFICATIONS
Essential/Preferred
Type
Specialization
Equivalent Experience instead of Education
Essential
Bachelor Degree
computer science,
computer systems technology
engineering, or information systems.
Associate Degree/Two years of College plus Two years of related work experience or Four years of related work experience
Preferred
CREDENTIALS OR EQUIVALENT QUALIFICATIONS
Essential/Preferred
Type
Description
Essential
Preferred
EXPERIENCE OR EQUIVALENT QUALIFICATIONS
Essential/Preferred
Minimum Experience
Details
Essential
2 Year
Infor ERP financial systems and PointClickCare.
Preferred
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:
- Must be able to remain stationary 20% of the time.
- Must frequently lift or carry items:
- Seldom: Up to 10 pounds
- Occasionally: Up to 10 pounds
- Frequently: Negligible
- Constantly: no weight
- Must occasionally ascend/descend stairs to provide essential services.
- Must succinctly communicate information and ideas so others will understand accurately exchanged information.
- Must consistently work in an office and assisted living facility-type atmosphere.
