What are the responsibilities and job description for the Inside Sales Representative position at Front Street Millwork & Lumber?
Job Summary
We are seeking a motivated and results-driven Inside Sales Representative to join our sales team. In this role, you will be responsible for assisting walk-in and phone customers, including contractors & cash customers, by providing excellent customer service in the showroom.
Duties
- Assist customers who visit the showroom by writing up tickets, showing products, and addressing any questions or needs they may have.
- Schedule deliveries for customers and contractors as necessary.
- Handle small bids for customers within your comfort level; otherwise, refer customers to an outside salesperson.
- Order special items as needed for customers.
- Gain knowledge of the cabinet department to assist customers, especially during peak times, and help with warranty issues and parts requests.
- Maintain and organize literature racks and upstairs literature storage. Ensure literature is stocked and alert others when supplies run low.
- Keep the showroom clean and organized, including returning samples and literature that may have been misplaced by the outside sales team, and dusting displays as needed.
- Provide coverage in the showroom during lunch from 1:00 PM to 2:00 PM.
- Perform any additional duties as assigned or agreed upon with the General Manager.
Requirements
- Experience in inside sales or a related field is preferred.
- Strong communication skills, both verbal and written, with the ability to engage clients effectively.
- A customer-centric approach with a commitment to providing outstanding service.
- Ability to work independently as well as part of a team.
If you are passionate about sales and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity as an Inside Sales Representative.
Join an Employee-Owned Company!
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $45,000 - $60,000