1099 Airbnb Cleaner

Frontdesk uses revolutionary technology and a value-driven culture to create unforgettable travel experiences in the best U.S. cities. After years of traveling and staying in poorly-managed hotels and apartments, our founders worked together to build a team focused on providing 5-star guest experiences and comfortable, personalized stays. Today, Frontdesk has grown to host hundreds of suites across the country.

We're looking for the best cleaners in New Orleans – who are reliable, hardworking, and trustworthy – to clean our 1 and 2 bedroom apartments on a daily basis. In addition to typical cleaning, we depend on our contractors to be our eyes and ears in each guest suite. Frontdesk contractors carefully inspect each suite for damages, maintenance issues, and missing items and report potential issues to the local manager to ensure that each suite is clean and ready for a 5-star stay.

Pay Details:

• Pay is $20 - $30 per clean
• Contractors typically are given 4 - 6 cleans/day
• Each clean typically takes between 45 - 80 minutes’

Requirements:

• Availability to accept cleans from 9:30 AM-4:00 PM most days of the week and on weekends. Denying more than three jobs within a six month period is grounds for deactivation.
• Reliability. We are looking for someone who completes jobs within the required time window and to Frontdesk standards. Not completing claimed jobs before 4:00pm is also grounds for deactivation.
• Must have a driver's license, a reliable personal vehicle, and car insurance (you are expected to drive between storage and the apartments, so there is no way around this).
• Have a smartphone and can communicate effectively through our app.
• Great attention to detail. Previous hotel, maid service, or contracted cleaning experience preferred but not required.
• Must be willing to submit to a background check.

A Day in the Life of a Frontdesk Cleaning Contractor:

• Available cleans are posted every night at 8:00 PM for the next day. We attempt to schedule five or more jobs per contractor with multiple jobs at the same properties but that is not always possible and, therefore, is not guaranteed.
• The next morning you’ll arrive at our storage facility at 9:30 AM to collect all the clean linens and supplies you’ll need to clean for your assigned jobs.
• Frontdesk cleans are performed in the time between guest checkout and check-in. Guest checkout at 10:00 AM so you’ll leave storage to start your cleans at that time. Ideally, all your cleans will be at the same building, but sometimes you may have to drive between properties to complete all of your jobs.
• Guest check-in is at 4:00 PM so all jobs must be completed by that time. You will then drive back to storage before you head home to drop off dirty linens and return unused supplies.

Reliability Flexibility: Frontdesk contracted cleaners must be willing to have a flexible and varied schedule. The number of unit cleanings varies quite a bit day by day, and having a consistent number of jobs each day is very unlikely. Contractors must understand this and be okay with the variable number of cleanings to be completed.

Thoroughness:While you might think that cleaning apartments is a simple task, you would be surprised to find the varying level of quality that individual contractors provide. It seems that this simply comes down to the care and attention to detail taken when cleaning a unit.

Adaptability: Frontdesk is a startup in which things are always changing. Contracted cleaners need to be able and willing to adapt to new cleaning policies when improved methods of cleaning units become apparent.

Communication: There needs to be a very open line of communication between the Hospitality Operations Manager and the cleaning team. Issues arise frequently and need to be addressed and resolved quickly.

Common sense: Finally, there needs to be a general level of common sense held by any cleaner hired. There will be problems that arise (a lost key, broken blinds, etc.) that may not be able to be fixed by the Hospitality Operations Manager immediately. In these circumstances, the cleaners need to exercise some level of common sense to solve the problems temporarily as best as they can.

Job Type: Part-time

Pay: From $20.00 per hour

Schedule:

• Day shift
• Holidays
• Weekends as needed

Ability to commute/relocate:

• New Orleans, LA: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $20 - $30