What are the responsibilities and job description for the Chief Quality Officer position at Frontera Healthcare?
Description
Reporting to the Executive Director, the Chief Quality Officer is responsible for developing and implementing a comprehensive compliance and performance improvement (CPI) program. The primary goal is to foster clinical and operational excellence, promote innovation, enhance efficiency, and drive standardization by utilizing best practices and an evidence-based approach. The Chief Quality Officer ensures compliance with all applicable laws and policies while encouraging continuous performance improvement.
In alignment with community health center requirements, the CQO creates and implements a CPI plan, conducts thorough reviews, generates detailed reports, and provides recommendations on policy, procedure, and training. Additionally, the CQO addresses compliance related complaints, conducts investigations and recommends appropriate actions based on findings. This role involves close collaboration with all department leaders and key program managers to achieve organization goals.
Requirements
Required:
- Bachelor’s Degree in finance nursing, healthcare administration, or a related field.
- Three (3) years of healthcare experience with two (2) years in a senior supervisory role.
- Ability to maintain confidentiality.
Preferred:
- Master's degree in finance nursing, healthcare administration, or a related field or equivalent
- Nonprofit and health center experience
- Knowledge of community health center operations, compliance and performance improvement.
- Familiarity with FTCA, HRSA, NCQA standards and Lean principles
- Understanding of non-profit accounting methods
- Experience with grants and accounting systems
- CCQO certification
Special Requirements
Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer.
If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.
