Corporate Communications Manager

What Will You Be Doing?

The Corporate Communications Manager supports the Sr Director, Corporate Communications, and works across the full scope of departmental functions and responsibilities, including media relations, reputation management, crisis response, brand promotion, event planning and internal communications. The Corporate Communications Manager exercises leadership to implement the diverse programs developed by the department to advance the company’s mission and achieve its goals for external and internal audiences. This position has a primary emphasis on external communications.

Essential Functions

• Work with the Sr Director, Corporate Communications, and team members across the enterprise to implement strategies, policies, and programs to support the Corporate Communications department.
• Collaborate in the development and implementation of public relations, reputation management and other programs to strengthen the Frontier brand and support the company´s business goals.
• Demonstrate excellent copywriting and editing skills that incorporate AP journalism style, along with strong proof-reading, to ensure all communications are professionally written and error free.
• Respond to media inquiries and act as a company spokesperson, with the ability to be on call 24/7.
• Actively engage with media to foster positive relationships. Maintain the company’s media contact lists and oversee distribution of press releases.
• Lead the organization of media events tied to route announcements and other significant company news; prepare executive remarks; key messaging; reactive Q&A’s, etc.
• Act as a company representative/spokesperson at media events, delivering remarks and conducting interviews
• Draft and distribute press releases tied to route announcements, new service inaugurals, marketing programs and other company news.
• Coordinate the distribution of company news and announcements with the Social Media team.
• Support the Corporate Communications department in all aspects of issues management as well as crisis preparedness and response.
• Support the Corporate Communications department in cultivating positive relationships with airports, tourism bureaus, community leaders and partner organizations.
• Monitor traditional and non-traditional media outlets, as well as social media, for coverage on the company and broader industry, immediately flagging matters requiring attention.
• Support the Internal Communications Manager, as needed, in employee communications, newsletter articles, message distribution and posting to the Intranet.
• Support the Sr Director in planning and managing the department’s budget as well as day-to-day administrative tasks.
• Take an enterprise-wide approach to building working relationships that will help Corporate Communications and all departments achieve the company’s objectives.

Qualifications

• Five or more years of corporate communications, public relations and/or media relations experience, preferably for large, geographically dispersed, consumer-facing organizations
• Bachelor’s degree in communications, journalism or related field preferred

Knowledge, Skills and Abilities

• Demonstrated experience in writing news releases and articles in journalism/AP format
• Demonstrated experience in writing effective executive speeches, talking points and organizational communications
• Demonstrated experience acting as a company spokesperson/media relations professional, speaking on camera, working under pressure and meeting tight deadlines
• Demonstrated experience in event organization
• Exceptional at project organization, planning, tracking and follow-through
• Strongly self-motivated individual who thinks and performs proactively
• Must be proficient in Microsoft Office Suite, including PowerPoint and Excel. Basic graphic design and video skills a plus
• Strong familiarity with social media platforms including Facebook, LinkedIn, Instagram, Twitter, TikTok and others
• Willingness to work occasional evenings and weekends as needs may require given the 24/7 nature of the company’s business

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Regular trips to airports throughout the company’s network

Work Environment

Typical office environment, adequately heated and cooled. Travel requirement: 10-15%

Physical Effort

Generally, not required.

Supervision Received

• General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

• None

Salary Range: $72,000 – $105,000

Please note: this posting has a closing date of 2/9/2024, midnight MT.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.