What are the responsibilities and job description for the Summer Internship: Airport Customer Service position at Frontier Airlines?
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Who We Are
Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
What Will You Be Doing?
Support the Airport Sales & Operations (ASO) organization to improve operational performance, work with the ASO Directors to support 2023 initiatives. This internship is for Summer 2025 6 / 2 / 2025 - 8 / 29 / 2025 based in Denver, CO
Essential Functions
- Training standardization and compliance management
- Department Manual Updates
- Update training materials
- ASO Dashboard support
- Audit reporting functions
Other Functions
Qualifications
Knowledge, Skills and Abilities
Equipment Operated
Competency and comprehensive knowledge of PC, fax, scanner, digital camera, video camera, general office equipment, LCD, copy machine and various industry standard printers (ticketing, baggage and telex)
Work Environment
Typical classroom environment adequately heated and cooled.
Must be flexible and willing to work long hours to accommodate training needs that may include nights, weekends, and holidays
Physical Effort
Moderate physical activity required by handling objects up to 50 pounds occasionally and / or up to 20 pounds frequently.
Supervision Received
General Direction : The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments..
Positions Supervised
None
Class Year
Interns
per hour)
Freshman
18.50
Sophomore
19.50
Junior
20.50
Senior
21,50
Graduate Program
23.50
Please note : this posting has a closing date of on or before 4 / 14 / 2025, midnight MT.
