What are the responsibilities and job description for the Customer Care Representative position at Frontier Foundation & Crawl Space Repair?
Customer Care Representative – Join a Team That Cares About YOU!
Location: 5150 Clarksville Hwy, Joelton, TN 37080
Schedule: Sunday - Thursday , 10:00 AM - 7:00 PM
This is an in-person position – remote work is NOT available.
Looking for a Customer Care Representative Role Where You’re Truly Valued?
At Frontier Foundation & Crawl Space Repair, we believe in more than just excellent customer service—we believe in great people. As a Customer Care Representative, you’ll be an essential part of our team, helping customers with scheduling, sales service appoitments, and ensuring they receive top-notch support. If you’re looking for a welcoming, rewarding, and growth-focused workplace, this is the opportunity for you!
What We Offer to Our Customer Care Representatives
- Competitive pay with performance-based bonuses
- Comprehensive benefits package, including health, dental, vision, and 401(k) options
- Opportunities for career growth and internal promotions
- A supportive and fun team environment where your work is valued
- Recognized as a Top Workplace five years in a row
What You’ll Do as a Customer Care Representative
- Answer inbound customer calls with professionalism and enthusiasm
- Schedule service and sales appointments efficiently
- Maintain accurate and well-organized customer records
- Provide support to other departments as needed
- Ensure each customer has a positive and seamless experience
What We’re Looking for in a Customer Care Representative
- Previous customer service experience in a call center, retail, hospitality, or similar role
- Strong communication and problem-solving skills
- Comfortable using computers and scheduling software
- A team player with a positive, can-do attitude
Take the Next Step in Your Career!
If you’re ready to join a company that values your work, supports your growth, and offers a fun, positive environment, we want to hear from you!
Apply now – This is an in-person Customer Care Representative position at 5150 Clarksville Hwy, Joelton, TN 37080.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Location: In person
Salary : $16