What are the responsibilities and job description for the Field Service Technician position at Frontier?
Job Overview
As a Field Service Technician at Frontier, you will play a vital role in ensuring the delivery of exceptional customer experiences. Your primary responsibility will be to service customers' needs by installing, maintaining, operating equipment within the communications network, up to and including the customer premises.
Key Responsibilities:
Required Skills and Qualifications:
Benefits:
As a Field Service Technician at Frontier, you will play a vital role in ensuring the delivery of exceptional customer experiences. Your primary responsibility will be to service customers' needs by installing, maintaining, operating equipment within the communications network, up to and including the customer premises.
Key Responsibilities:
- Install, maintain, and repair various types of communications systems, including copper and fiber optic cable, multi-line systems, HSI, and vehicles used in construction and splicing of outside plant facilities.
- Work on Centrex and small business systems, circuits, complex wiring, and software.
- Perform splicing, research trouble tickets, perform maintenance, repair, and preventative maintenance on copper and fiber cable in aerial, underground, manholes, and customer premises.
- Read and interpret service orders, trouble tickets, circuit diagrams, and schematics.
- Learn the installation/operation of new and existing equipment.
Required Skills and Qualifications:
- Minimum 3 years outside plant experience, including line work, cable splicing of copper cable, and/or fiber optic cable, and station installation.
- High School diploma or equivalent required.
- Familiarity with Internet browsers, personal computers, and basic PC configurations skills.
- Ability to prioritize and manage time effectively to meet customer expectations.
Benefits:
- Competitive salary range: $12.57 - $34.03 per hour.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off policy.
Salary : $13 - $34
