What are the responsibilities and job description for the Front Desk/Billing Specialist position at Fruitport Chiropractic Center?
Job Summary
We are a small, family-owned practice in Fruitport, MI and are seeking a motivated and detail-oriented Front Desk/Billing Specialist to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer support and administrative assistance. This role requires strong organizational skills, effective time management, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests with a friendly demeanor, ensuring a positive first impression.
- Manage phone systems to answer incoming calls, direct inquiries, and take messages as needed.
- Handle patient check-ins and check-outs efficiently while maintaining accurate records.
- Assist with calendar management by scheduling appointments and coordinating meetings.
- Provide administrative support by filing documents, maintaining office supplies, and organizing paperwork.
- Respond to guest inquiries and resolve issues promptly to ensure customer satisfaction.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Handle Insurance Billing for the practice.
Requirements
- Proven experience in an administrative or customer support role is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent time management skills to handle multiple responsibilities simultaneously.
- Proficiency in using office equipment and phone systems.
- Exceptional communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a dynamic environment.
- A positive attitude with a commitment to providing outstanding service to patients.
Job Type: Full-time
Pay: $14.71 - $16.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Fruitport, MI 49415 (Required)
Ability to Relocate:
- Fruitport, MI 49415: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16