What are the responsibilities and job description for the Referral Coordinator-Physician Practices position at Frye Regional Medical Center?
Job Description:
The Referral Coordinator is responsible for the coordination, processing, obtaining prior authorizations, and requesting reports for a variety of medical referrals for services/procedures as requested by medical providers. The Referral Coordinator will also collaborate with other referral staff, medical providers, and patient care support staff to effectively communicate and ensure successful tracking and coordination of referrals.
COMPANY DESCRIPTION
Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.
Essential Functions
- Gathers pertinent information as needed via EHR or from clinical team to accurately complete pre-authorization/referral process.
- Answers, responds and documents phone calls, requests and questions from patients in a timely manner; reviews details and expectations about referrals with patients.
- Utilizes third party payer/insurance portals as needed.
- Cross trains with other Referral Coordinators to learn each process related to the various service lines provided by company to completely ensure coverage is available.
Benefits - Wide range of benefits options!
- Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
- HSA
- 401(K) retirement plan contributions
- Generous Paid Time Off
- Accident & Critical Illness Insurance
- Prescription Assistance with OptumRx
- Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
- Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
- Free travel and entertainment discount program to ensure you enjoy your time away from work.
Why join our team?
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!
Minimum Education
- High School Diploma or Equivalent Required
- Associate's Degree Preferred
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
