What are the responsibilities and job description for the Product Owner position at FSAStore.com?
About the Role:
Health-E Commerce is seeking a Product Owner to join the Technology team, reporting to the Director of Product Management. This role will be focused on analyzing FSA/HSA market trends and e-commerce best practices to develop and execute product vision and roadmaps that will drive revenue growth, innovation, and customer lifetime value. The ideal candidate will have a customer-first mindset, strong understanding of software development processes, and expert knowledge of direct-to-consumer and B2B e-commerce strategies.
Specific responsibilities:
- Collaborate with key cross-functional stakeholders to set and prioritize strategic initiatives that will increase key metrics (i.e., conversion, AOV, revenue, engagement) across com and hsastore.com sites.
- Utilize qualitative and quantitative data-driven approach to prioritize feature delivery for the Engineering team; familiarity with analytics tools such as Google Analytics, Power BI, A/B testing and user testing strategies is a must.
- Manage product roadmap and backlog, ensuring that initiatives are delivered on time and adhere to quality standards.
- Lead requirements discovery, prioritization, and execution efforts, including partnering with Tech leads and/or 3rd party partners to design technical solutions, user story writing and user acceptance testing.
- Project manage feature development and/or 3rd party integrations – define scope, establish timelines, coordinate go-to-market strategies with Marketing and/or Sales team, define any legal, compliance, data and general reporting needs, etc.
- Establish success criteria for all delivered features, including SEO and page speed/site performance considerations; measure success according to established success criteria and evolve product roadmap and backlog based on findings.
- Support Technology team in triaging and resolving production issues, as needed.
What you’ll need:
- Bachelor's degree in computer science, engineering, or business/marketing
- Strong qualitative and quantitative analytical skills
- Familiarity with Salesforce suite of products (SFCC, SFDC, and Mulesoft)
- Strong writing and communication skills; ability to present to all levels of the organization
- Impeccable prioritization and project management skills
- Ability to learn quickly and adapt to changing market trends that will impact priorities
- Exceptional strategic and creative thinker with ability to think tactically to deliver more complex features
- Ability to identify opportunities and develop innovative solutions
- Knowledge of Atlassian suite (JIRA, Confluence, etc)
Compensation, Benefits, & Additional Details:
At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.
- Compensation: $100,000 - $120,000
- Discretionary Annual Bonus Eligibility: Up to 10%
- Medical, Dental, Vision, and 401K with a company match
- Dependent Care, FSA & HSA accounts
- Paid Parental & Bonding Leave
- Flexible PTO & office closure on all major holidays
- Monthly wellness & internet reimbursements
- Professional development including certification support & leadership coaching
- Mental Health resources
- 100% remote within the United States
- Must be able to work EST hours
Salary : $100,000 - $120,000
