What are the responsibilities and job description for the Telecommunications Professional position at FTC Inc?
We are at the forefront of the telecommunications industry, consistently developing and implementing our clientele's latest wireless technology.
We are seeking a Telecommunications Professional to work directly with AT&T to create positive interactions with customers when introducing the brand and enrolling them in new services.
Key Responsibilities:
- Guide customers through the enrollment process and ensure their satisfaction.
- Build strong relationships with clients to drive sales and boost loyalty.
- Stay informed about AT&T's products and services.
- Accurately record and manage customer account details.
Requirements:
- High School Diploma or equivalent.
- Prior customer service, account management, or relevant sales experience is a plus.
- Excellent communication and interpersonal skills.
