Hospitality Services Manager

Job Title: Hospitality Manager
Department: Operations

Job Description
We are partnered with a privately held company seeking an Operations Manager -Hospitality to oversee the daily operations of their lodge, which hosts private events and VIP guests. This role involves managing staff, housekeeping, and food & beverage services while ensuring exceptional service and guest satisfaction.

Key Responsibilities

• Oversee lodge operations, ensuring smooth service for retreats and events.
• Manage and lead staff, including housekeeping and service teams, to maintain high service standards.
• Ensure rooms are maintained to the highest standards and manage housekeeping operations.
• Oversee food & beverage service, ensuring quality and guest satisfaction.
• Provide exceptional service to VIP clientele, handling special requests and inquiries.
• Assist with event coordination, ensuring seamless execution of private events and retreats.
• Occasionally assist with other properties.

Qualifications

• Required background in F&B management.
• Required background at 4-5 star hospitality establishment.
• Experience in luxury hospitality industry.
• Strong background in food & beverage service.
• High-end clientele experience
• Excellent customer service, leadership, and communication skills.
• Ability to manage staff and maintain operational efficiency in a fast-paced environment across several properties.

Job Type: Full-time

Job Type: Full-time

Pay: $70,000.00 - $87,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What 4 or 5 star hospitality establishment have you worked at?
• What departments have you overseen within the hospitality industry?

Ability to Commute:

• Fredericksburg, VA 22401 (Required)

Ability to Relocate:

• Fredericksburg, VA 22401: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $87,000