What are the responsibilities and job description for the Sales Operations Support position at FTS Inc?
Job Overview:
Responsible for providing operational support for the sales division. Coordinating inside sales support of all products, facilitate all sales communications from the field to corporate, assist with Order Entry, product and equipment delivery (coordinate with shipping and receiving), and any other duties that may be assigned by administration.
Responsibilities:
Technical
- Assists with sales ordering via CSI Enterprise Resource Planning (ERP) system and manages product delivery from Order to Invoice.
- Assists with Customer Account creation and maintenance within CSI and Salesforce Customer Relationship Management (CRM).
Administrative
- Communicates directly with the sales team and current and prospective customers to support Sales Operations and order processing from Order to Invoice.
- Maintains database including names, addresses, purchases, and other critical information, utilizing Microsoft Office, CSI, Salesforce, and other software as required.
- Distributes reports on sales activities by assigned regions.
- Maintains sales files and coordinates with others to get all information required for the files.
- Assists in coordinating the month end process, which includes invoicing, inventory, and product and equipment delivery.
- Supports administrative and product needs of Sales, by informing Sales Quote creation within Salesforce CRM and processing and tracking field representative inventories .
- Assists Senior Sales Operations Analyst with Management of Sales Force data.
- Enters and tracks all Fiber and holmium laser orders.
Experience:
- Two to four years related experience in sales operations role preferred.
- Ability to read and interpret documents such as sales quotes, shipping documents including bills of lading, invoices, customer profiles, and pricing matrices.
- Ability to respond to questions from customers or employees within the organization.
- Advanced Word and Excel skills required. Experience with Order Entry required.
- Experience with Salesforce CRM, CSI ERP, PowerPoint, and Outlook a plus.
- Familiarity with GPO, contracts, government bid process, and RFP’s a plus.
If you are passionate about supporting sales efforts through analytics and effective communication, we encourage you to apply for this exciting opportunity as a Sales Operations Support Specialist!
Job Types: Full-time, Temp-to-hire
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Sales Operations: 3 years (Required)
- Salesforce: 2 years (Required)
Ability to Commute:
- Kennesaw, GA 30144 (Required)
Work Location: In person
Salary : $21 - $23
