Job Description
Job Description
JOB DESCRIPTION
Position Title : Dining Room Attendant Department : Fuego-Laguna Burger
Employment Classification : Non-Exempt Employment Status : Full-time and Part-time
Reports to (Supervisor Title) : Shift Manager
Position Summary / General Description : A Dining Room Attendant greets customers, delivers food / beverage orders in a manner that ensures guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests needs. A Dining Room Attendant keeps all areas cleaned and stocked with supplies while being familiar with menu items, prices and recipes.
Expectations :
- Adhere to Fuego’s Core Values, Policies & Procedures.
- Act as a role model within and outside Fuego.
- Maintain a positive and respectful attitude toward customers and co-workers.
- Consistently report to work on time prepared to perform duties of position.
Essential Duties & Responsibilities :
Ensure product quality standards are met through proper food preparation and prepare food products to proper specifications.Maintain high cleanliness and sanitation standards in accordance with Food Safety & Sanitation guidelines and the HACCP System.Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.Maintain appearance and actual cleanliness of work area such as but not limited to : organize customer areas to make attractive displays, sweep, wipe counter / table tops, sink areas, reach-in coolers / cupboards, remove trash, mop and clean all restaurant areas including restrooms, wash dishes, utensils, and bar equipment.Preform daily food prep task as assigned by the shift supervisor.Maintain an adequate supply of products / materials by restocking all food items, nonalcoholic beverages, cut / slice and replenish garnishes, refill ice wells, paper products, glassware, condiments, etc.Maintain knowledgeable with all menu items, garnishes, prices, recipes and proper portioning of ingredients.Adhere to tribal, federal, state, and local sanitary regulations regarding the temperature requirements, preparation, maintenance, and storage of food and drink products.Adhere to all company, department policies, and state liquor laws regarding consumption of alcoholic beverages.Assist with inventory and inventory control.Claim tips received according to laws governing wage reporting.Promote brands / products to increase sales.Assist in training new team members.Act with urgency at all times to minimize wait times; maintain a quick and purposeful pace.Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests; provide fast and friendly service to guests).Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).Develop a thorough knowledge of services, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.At all times maintain a courteous, positive and professional working relationship with all Fuego personnel and the general public (e.g., coworkers, clients and vendors).Education & Experience :
High School Diploma or GED preferred.Experience in restaurant or food service capacity desirable.Qualifications :
Minimum age of 16.Knowledge of general kitchen operating requirements.Knowledge of minimum temperature requirements for food and drink preservation.Knowledge of federal, state and local sanitary regulations regarding the preparation, maintenance and storage of food and drink products.Licensing & Certification :
Must be able to obtain and maintain ServSafe Food Handler Certification within 30 days of employment.Computer Equipment, Software, Machinery :
Chemical dispensing stationsMust obtain and wear proper footwear for safety and health.Essential Physical Requirements :
Requires employee to hear, see, sit, stand, talk, walk, and repetitive use hands the majority of the time.Balancing / climbing, bending over, crawling, crouching / stooping, kneeling, reaching overhead, turning twisting, pushing / pulling, lifting, and carrying the majority of the time.Essential Mental Demands : The job requires reading 51-100% of the time.
Supervisory Responsibilities : None.
Work Environment (inside / outside) : The job is performed indoor / outdoor in a restaurant environment.
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position Type / Expected Hours of Work : This position regularly requires long hours and frequent evening, weekend and holiday work
