Order Fulfillment Coordinator

Job Description

Job Description

Fujitsu Frontech North America Inc. / Fulcrum Biometrics, Inc.

Job Posting

Order Fulfillment Coordinator

Full Time - Regular

San Antonio, TX, US

Pay Rate : The starting base pay range for this role is USD $19-$20.00 per hour. The actual base is dependent upon many factors, such as : training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Non-Exempt / Exempt : Non-exempt

Job Status : Part-time, 25-29 hours per week. Afternoons preferred.

Location : San Antonio Office - must be able to be on site to work with equipment

Reports To (Position) : Office Manager

SUMMARY

Fujitsu Frontech / Fulcrum Biometrics is seeking a results-oriented individual for our operations team. The successful candidates will possess a professional and take-charge style with the motivation to meet and exceed expectations.

The Order Fulfillment Coordinator coordinates activities for both inbound material and outgoing shipments. Duties may include receiving and inspecting incoming shipments, organizing and storing received products, preparing outgoing orders, packaging and labeling shipments, coordinating with carriers for pickups and deliveries, and maintaining inventory accuracy. These duties require a versatile skill set and the ability to handle multiple aspects of warehouse operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions of the position include, but are not limited to;

• Processes incoming orders - pulls product(s) from warehouse, scans barcode(s), packages product(s), prepares invoice(s) and sales receipt(s), prepares shipping label(s).
• Creates and sends customer email confirmation(s) using the appropriate email template and attaches invoice / sales receipt(s).Completes end of day process via UPS WorldShip and updates Shopify.
• Receives incoming inventory - verifies product and quantities match the purchase order (PO), verifies and records serial number(s), receives inventory into QuickBooks.
• Completes monthly warehouse inventory.
• Responsible for maintaining the warehouse – cleaning, organizing, restocking.
• Safely operates forklift as needed – certification required (training provided). Charges forklift regularly.
• Responsible for monitoring inventory and restocking pantry and restroom supplies. Advises Office Manager when inventory is low.
• Coordinates and performs outgoing domestic and international shipping activities to ensure accuracy, completeness, and condition of shipments using UPS World Ship, FedEx, DHL and various other freight forwarders.
• Processes incoming web orders and approved sales orders, forwards web orders to Sales for verification, if necessary.
• Inspects and performs loading operations to ensure compliance with shipping specifications.
• Inspects material handling equipment for defects and notifies Operations Manager or Purchasing Coordinator.
• Assists in receiving - validates material received against packing slip, stores and organized the material, and prints labels if required.
• Assists in resolving inventory issues.
• Regular work site attendance

Other Duties and Responsibilities :

QUALIFICATIONS

EDUCATION and / or EXPERIENCE

Associate’s degree in business administration or similar. Or 3 years’ experience in an office assistant, warehouse, shipping / receiving or order fulfillment role.

CERTIFICATES, LICENSES, REGISTRATIONS

Certified Forklift required – training will be provided

COMPUTER SKILLS

Individual must be PC literate and have the aptitude to learn operation of other computer systems. Proficiency in Word, Excel, PowerPoint, Outlook and other commonly used applications software is required.

Experience with Shipping software preferred - especially UPS WorldShip and FedEx.

Experience using websites such as Shopify, FedEx, DHL, and Microsoft One Drive preferred.

Experience with ERP systems preferred; experience with QuickBooks Enterprise Edition a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 60 pounds. Requires clear vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Employment with Fujitsu is considered to be at-will, which means that both the employee and Fujitsu Frontech North America Inc. (“FFNA”) are free to end the employment relationship at any time for any reason, with or without cause. This provision can only be changed or revoked in a formal written contract signed by the CEO of FFNA, and cannot be changed by any express or implied agreement based on statements or actions by any employee or supervisor. Even though the job duties, title, compensation, and benefits, as well as the Company’s personnel policies and procedures, may change from time to time, the at-will nature of employment will not change.

We are an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local laws.

Salary : $19 - $20