What are the responsibilities and job description for the Production Supervisor – Charleston 3PL position at Fulfillmate LLC?
We’re launching a brand-new 50,000 sq. ft. 3PL facility on Clements Ferry in Charleston, SC, and we’re building a high-performing team to drive its success! As a Production Supervisor, you’ll play a critical role in ensuring our fulfillment and packing operations run smoothly, efficiently, and with the highest quality standards.
This is an exciting opportunity to join us from the ground up, where you’ll oversee the picking and packing teams, ensure jobs are completed accurately and on schedule, and continuously optimize warehouse operations. If you thrive in a fast-moving logistics environment, enjoy leading a team, and have an eye for quality, we want to hear from you!
Key Responsibilities: Order Execution & Workflow Management
- Print and distribute daily production tickets to ensure accurate fulfillment.
- Oversee the workflow of pickers and packers, ensuring efficiency in packing and shipping operations.
- Monitor order completion times to meet daily targets and maintain on-time shipping performance.
Quality Control & Accuracy
- Ensure all packed orders meet accuracy, presentation, and quality standards before shipping.
- Conduct spot-checks and audits to maintain strict adherence to client specifications.
- Train and reinforce proper packing procedures to minimize errors and returns.
Team Leadership & Performance Oversight
- Supervise the picking and packing teams, ensuring tasks are carried out efficiently and according to SOPs.
- Motivate and coach team members to meet productivity and accuracy benchmarks.
- Communicate daily goals and expectations, holding the team accountable for performance metrics.
Problem-Solving & Continuous Improvement
- Identify operational bottlenecks and implement solutions to improve efficiency.
- Proactively resolve order-related issues, coordinating with customer service when necessary.
- Suggest and implement process improvements to enhance accuracy and speed.
Safety & Compliance
- Maintain a safe and organized work environment, ensuring compliance with safety regulations.
- Enforce warehouse policies, procedures, and best practices to uphold operational excellence.
- Ensure all equipment is used properly and maintained in good condition.
Requirements:
✔Previous experience in a 3PL, warehouse, or fulfillment center, preferably in a supervisory role.
✔Strong organizational skills with the ability to manage multiple priorities.
✔ Detail-oriented mindset with a commitment to accuracy and quality.
✔ Excellent leadership and communication skills to manage and motivate a team.
✔ Ability to work in a fast-paced environment while maintaining efficiency.
✔ Proficiency with warehouse management systems (WMS) and order tracking software is a plus.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Overtime pay
Experience:
- Order fulfillment: 2 years (Required)
- overseeing teams to meet strict fulfillment deadlines: 1 year (Required)
Work Location: In person
Salary : $22 - $26