What are the responsibilities and job description for the Inbound Call Center Representative position at Full Circle Inc?
Why Become an Inbound Call Center Representative With Us? We know that great customer service starts with great people, and we’re committed to providing you with the tools and support you need to excel in this role. Here’s what you can expect when you join us as an Inbound Call Center Representative:
- Comprehensive Training: No experience? No problem! We provide thorough training to set you up for success.
- Career Advancement: We promote from within and offer opportunities for long-term career growth.
- Competitive Pay & Flexible Scheduling: Enjoy compensation that reflects your hard work, with shifts that fit your lifestyle.
- Supportive Team Environment: Work with a diverse, inclusive team that values your contributions.
- Employee Benefits & Perks: Take advantage of exclusive discounts and benefits as a reward for your dedication.
What You'll Do as an Inbound Call Center Representative: In this role, you’ll be the first point of contact for customers, providing exceptional service and support. Your daily responsibilities will include:
- Answering incoming calls with a friendly and professional attitude.
- Assisting customers by addressing inquiries, resolving issues, and providing accurate information.
- Troubleshooting and problem-solving to ensure a seamless customer experience.
- Documenting customer interactions and maintaining up-to-date records.
- Collaborating with team members to meet performance goals and service standards.
- Educating customers on products, services, and solutions tailored to their needs.
What We’re Looking For in an Inbound Call Center Representative: We’re searching for individuals who are customer-focused, adaptable, and eager to learn. The ideal candidate will have:
- Excellent communication skills and a friendly demeanor.
- Strong problem-solving abilities and attention to detail.
- The ability to multitask and stay organized in a fast-paced setting.
- A positive, team-oriented mindset.
- A willingness to grow and develop within the company.
- No prior experience? That’s okay! If you’re reliable, enthusiastic, and ready to work hard, we’ll provide the training you need to succeed.
Ready to Launch Your Career? Apply Today!
If you’re looking for an exciting and rewarding opportunity as an Inbound Call Center Representative, we’d love to hear from you. Apply now and take the first step toward a fulfilling career with us!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $20
