Customer Service Representative

At Full Circle Services, we’re more than just a lawn care and pest control company—we’re a movement. We’re changing the way homeowners experience their lawns and landscapes, and we need passionate individuals to join us in this fast-paced, growth-driven journey. If you’re a person who thrives on efficiency, values transparency, and is adaptable to change, we want you to be part of our team.

Who We Are:

We’re the "pink lawn care and pest control company"—and we’re growing at breakneck speed. Our mission is simple: to help our customers reclaim their outdoor spaces, making them safe, green, and pest-free. We pride ourselves on providing a 100% guaranteed service that fuels our growth through word-of-mouth and referrals. Our company culture is built on the core values of efficiency, adaptability, and transparency. We believe in hard work, collaboration, and providing unmatched customer service. We’re looking for people who are ready to roll up their sleeves and help us grow, all while maintaining a fun and high-energy work environment.

What We’re Looking For:

We are seeking a Customer Service Representative / Office Administrator who is committed to delivering exceptional service and supporting the team with professionalism, efficiency, and a proactive mindset. If you’re organized, have a customer-first mentality, and thrive in a fast-paced, dynamic environment, you’re the person we’re looking for.

Key Responsibilities:

• Be the first point of contact for customers, answering calls, emails, and messages with a friendly, helpful, and solution-focused approach.
• Maintain accurate customer records, ensuring all interactions are documented and follow-up actions are completed promptly.
• Assist in scheduling service appointments, ensuring efficiency and customer satisfaction.
• Process billing and manage customer inquiries regarding invoices, payments, and services.
• Support the operations team by handling various administrative tasks to keep things running smoothly.
• Collaborate with team members across departments to ensure a seamless experience for customers.
• Maintain a clear and organized office environment, ensuring all records are up-to-date and accessible.
• Manage customer service inquiries and resolve any issues with professionalism and care.

Who You Are:

You are an individual who believes in efficiency, transparency, and adaptability. You hold yourself to high standards and take pride in your work. You’re proactive, focused, and detail-oriented, ensuring that everything you do is done well and on time. You don’t shy away from challenges and are comfortable working in an environment that’s growing and evolving. Above all, you care about providing exceptional customer service and contributing to the success of the team.

Key Traits:

• Hardworking and ethical with a commitment to doing the right thing, even when no one is looking.
• Highly organized and structured, with a keen eye for detail.
• Transparent in communication and action, always willing to give and receive constructive feedback.
• Adaptable, able to adjust to changes in a fast-paced, growth-driven environment.
• A team player who is empathetic, cooperative, and unselfish, always willing to go the extra mile to help others.
• Self-sufficient and proactive, anticipating customer and team needs before they arise.
• Clear and effective communicator, both written and verbal, with strong customer service skills.
• Fast-paced and diligent, consistently delivering results without compromising on quality.
• Able to handle tough conversations and find solutions to problems with a "figure-it-out" mindset.

What We Offer:

• Competitive compensation based on experience.
• A fun, energetic, and supportive team environment where your contributions are recognized and valued.
• Opportunities for growth and development in a rapidly expanding company.
• Full training to ensure you succeed in your role and feel confident in your work.
• A dynamic and innovative company culture where everyone’s voice is heard and ideas are encouraged.

Why Full Circle Services?

We’re a company that believes in growth—not just in terms of revenue, but in people. When you join Full Circle Services, you’re not just filling a position; you’re joining a tribe. We empower our team members to take ownership of their roles and contribute meaningfully to our success. Whether it’s through direct customer interaction or behind-the-scenes support, everyone at Full Circle plays a crucial role in helping our customers experience the best lawn care and pest control services available.

We’re looking for motivated individuals who want to be part of something bigger—a company that is committed to excellence, transparency, and customer satisfaction. If you’re ready to make an impact and take your career to the next level, we want to hear from you.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• On-the-job training
• Paid time off
• Professional development assistance
• Referral program

Shift:

• Day shift

Work Location: In person

Salary : $17 - $19