What are the responsibilities and job description for the Veterinary Receptionist position at Full Circle Veterinary Care?
Job Summary
We are seeking a rockstar Veterinary Receptionist to join our team. This role is essential in providing excellent customer service and support to pet owners while assisting our veterinary staff in delivering high-quality care to animals. The ideal candidate will possess strong communication skills, a passion for animals, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Greet clients and their pets with warmth and professionalism, ensuring a positive first impression of the clinic.
- Schedule appointments, handle emails, texts and multiple communication pathways
- Manage multi- line phone system
- Maintain accurate patient records and ensure all documentation is up-to-date.
- Process payments
- Provide information to clients regarding services, procedures, and answer client questions
- Maintain cleanliness and organization of the reception area and clinic environment.
- Utilize veterinary terminology to communicate effectively with both clients and team members.
Qualifications
- Previous experience in veterinary reception role.
- Strong understanding of veterinary medicine.
- Excellent communication skills with the ability to interact positively with clients in person and over the phone.
- Proficiency in managing multiple tasks while maintaining attention to detail in a busy environment.
- A genuine love for animals and commitment to their well-being is essential for this role.
- Ability to sit or stand for 8 hour
- Ability to lift and hold up to 50 pounds
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $20