What are the responsibilities and job description for the Bellman position at Full House Resorts?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Within the realm of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions, and informing their supervisor or the Safety Committee of unsafe conditions, as directed.
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Assist physically challenged travelers and other guests with special needs.
- Greet incoming guests and escort them to their rooms. Answers any questions guests may have regarding the hotel.
- Receive and mark baggage by completing and attaching claim checks.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, and banquet storage rooms by hand or using baggage carts.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Compute and complete charge slips for services rendered and maintain records.
- Deliver messages, room service orders, and run errands for guests.
- Explain the operation of room features such as locks, ventilation systems, and televisions.
- Performs other duties, including special projects, as assigned.
- Performs duties in compliance with safety standards, health standards, the Colorado Limited Gaming Act, and internal policies and procedures.
QUALIFICATION REQUIREMENTS: Demonstrated outstanding communication and guest service skills. Demonstrated experience performing under pressure. Demonstrated experience problem solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: One (1) or more years of hospitality or related experience is required. A high school diploma or equivalent is preferred.
LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.
CERTIFICATES, LICENSES, REGISTRATIONS: No licenses are required.
PHYSICAL DEMANDS: Ability to maintain regular, punctual attendance. Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis). Essential duties involve performing physical exertion such as frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties involve a standard workweek with additional hours occasionally required.
COMPENSATION AND BENEFITS:
$16.50 an hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, free transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.
Salary : $17
