What are the responsibilities and job description for the Hotel Valet/Bellman position at The Cliff House at Pikes Peak?
Pay combined with average tips can average more than $16 per hour.
Drug Test REQUIRED
Clean Driving Record REQUIRED
Background Check REQUIRED.
Must be 21 years old or order for insurance purposes.
Able to drive a Manual Transmission.
HOURS: MUST BE available nights, weekends and holidays. Majority of the shifts will be 3pm to 11pm or 4pm to 12am. May also have split shifts.
Bellman/Valet Job Description
Hotel guests expect a variety of services to enhance their visit, and hotel bell service staff is available to provide any reasonable request made by a guest. Although assisting guests with transporting luggage and providing the guest valet service for their vehicles is the primary responsibility of bell staff, the bell service staff also assists in making arrangements and delivering guest requests. Shuttle driving for guests is often required as well. Often the first and last person a guest sees while staying at the hotel is the Bellman. The care and attention that goes with this position is crucial to the success of a hotel as they convey a critical message to the guests about the property’s commitment to service.
Duties & Responsibilities:
- Greet guests in a friendly manner and offer assistance with luggage
- Following proper safe driving procedures and safety protocol.
- Operate the courtesy shuttle
- Baggage handling for tours
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions and restaurants and make recommendations to guests
- Accurately communicate with other shifts regarding issues arising from day to day operations
Other duties or required qualifications:
- Previous hospitality experience preferred
- You must have a clean driver's license with a least two years driving experience on a full license.
Drive vehicles with both standard and automatic transmissions.
- At least 21 years of age
- Strong communication skills in English, both written and verbal essential
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Ability to work all shifts, including weekends, evenings, and holidays
- Performing other duties as assigned.
This is a Tip Minimum position with generous tips.
Comprehensive and Competitive benefit package
The Cliff House at Pikes Peak
Nestled at the foot of America’s Mountain, the historic Cliff House at Pikes Peak evokes an atmosphere of Victorian romance and opulence dating back nearly 150 years. From its storied start as a stagecoach stop to its turn-of-the-century prominence as the area’s premier mineral resort, it remains the crown jewel of Manitou Springs. Stately and spellbinding, The Cliff House at Pikes Peak pairs the glamour of a bygone era with the modern-day style, sophistication and services worthy of its AAA Four Diamond status.
AMENITIES Include:
· 54 individually decorated studios and suites
· 3 Dining Experiences
· 800 bottle Wine Cellar
· Six beautiful event spaces, accommodating 10 to 175 guests
· Fitness Center with Cybex equipment
· Media library with 300 DVD selections
· Complimentary WiFi throughout
Job Type: Part-time
Pay: $11.40 - $18.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $11 - $18