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Community Engagement Manager

Full House Resorts
Waukegan, IL Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

SUMMARY:

The Community Engagement Manager will lead efforts to build and strengthen relationships with local non-profits, chambers of commerce, and the broader community while overseeing strategic sponsorship initiatives. In this role, you will leverage your expertise in community relations, event management, and sponsorship development to enhance the casino’s presence, drive business growth, and maximize positive community impact. This position will play a key role in delivering meaningful content, fostering engagement, and driving strategies that lead to impactful partnerships and results.

 

ESSENTIAL JOB FUNCTIONS:

  •  Lead and manage American Place CARES, ensuring all community engagement initiatives align with the casino’s core values and business objectives.
  •  Develop and manage strong relationships with local non-profits, chambers of commerce, and key community stakeholders to foster collaboration, engagement, and goodwill.
  •  Oversee the casino’s sponsorship committee, ensuring strategic alignment with business goals while managing sponsorship requests, partnerships, and community investment opportunities.
  •  In collaboration with the Director of Communications, plan, coordinate, and execute community events that support American Place Casino’s commitment to community engagement and business development, driving revenue and strengthening external relationships.
  •  Lead internal Team Member and Community Engagement programs, serving as a key liaison for initiatives that enhance employee involvement and casino outreach efforts.
  •  Develop and implement strategic sponsorship and community engagement plans, including evaluating sponsorship opportunities, negotiating partnerships, and measuring impact.
  •  Spearhead communications efforts related to community engagement, including newsletters, website content, media relations, and the development of customized materials that showcase the casino’s community commitment.
  •  Represent the casino at community events, fostering positive public perception, addressing concerns, and serving as a trusted liaison between the casino and local organizations.
  •  Manage community-related projects from inception to completion, ensuring successful execution while collaborating with internal teams and external partners.

 

EDUCATION and/or EXPERIENCE:

  • Bachelor’s degree in Communications, Public Relations, Business, or related field preferred 
  • 3 years demonstrated work experience in Communications, Public Relations or Community Relations or equivalent field required
  • 3 years hands-on experience in project management, with a proven track record of successful project delivery and coordination

 

PREFERRED:

  • Bi-lingual a plus, not required

 

CERTIFICATES, LICENSES, and REGISTRATIONS: 

  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

 

KNOWLEDGE/SKILLS/ABILITIES:

  • Excellent verbal and written communication skills, with the ability to convey complex information in a clear and concise manner
  • In-depth understanding of local non-profits, chambers of commerce, and community dynamics, with the ability to identify and leverage opportunities for collaboration
  • Strong interpersonal skills to connect with diverse community groups, fostering positive and lasting relationships
  • Proven ability to manage multiple projects concurrently, ensuring timely delivery and successful outcomes
  • Proficiency in Microsoft Office suite, demonstrating the ability to utilize these tools effectively in project management and related task
  • Ability to develop creative and innovative community engagement strategies that align with our values and objectives
  • Ability to adapt to changing priorities and navigate a dynamic environment

 

Salary Range: 
$60,000-$97,500

 

Salary : $60,000 - $97,500

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