What are the responsibilities and job description for the BUSINESS SUPPORT & CONTRACT OPERATIONS ANALYST position at Full Potential Solutions?
Overview :
Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.
Our Core Values :
- Integrity - Do whats right for everyone : clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
- Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
- Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
- Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission : To create conditions within which people can thrive!
We are seeking a highly organized and detail-oriented individual to join our team as a Business Support and Contract Operations Analyst . In this role, you will be responsible for assisting IT requesters with the end-to-end contract life-cycle, including post-contract maintenance. Additionally, you will be responsible for creating legal records on Apttus, generating appropriate NDAs, CSAs, and other legal documents. You will also respond to IT requesters within specified service level agreements (SLAs), proactively manage the IT Contracts Pipeline, and guide IT requesters through the purchase requisition process using Coupa and SharePoint. A strong client-service orientation, organizational skills, attention to detail, and proficiency in Excel are required for this role.
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