What are the responsibilities and job description for the Warranty Administrator position at Fun Town RV?
Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years.
As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100 point inspection to assure that every RV meets our quality standards.
Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!
Job Summary:Fun Town RV is seeking a Warranty Administrator to join our team! This role is responsible for processing and managing warranty claims while ensuring customer satisfaction and compliance with manufacturer guidelines. The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate professionally with both customers and manufacturers. This position requires a balance between advocating for customer needs and adhering to factory policies and limitations.
Key Responsibilities:- Submit and process warranty claims according to manufacturer specifications.
- Ensure warranty repairs are completed to customer satisfaction while following factory policies.
- Investigate and resolve overdue, unsettled, or short-paid claims.
- Verify, document, and file warranty forms accurately.
- Reconcile and record manufacturer payments and concession summaries.
- Maintain a strong working knowledge of service department procedures and policies.
- Perform other duties as assigned.
Qualified candidate will have the following:
- High school diploma or equivalent.
- Strong computer skills.
- Excellent organizational and sequencing abilities.
- Strong communication and listening skills to resolve issues professionally, both in person and over the phone.
We offer a competitive salary and an excellent benefit package including:
- Major Medical-Dental-Vision Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401K (profit sharing)
- Christmas Savings Plan
- Employee Discounts in Company Store
At Fun Town RV, we offer a dynamic work environment with opportunities for growth and career advancement. If you have a keen eye for detail and enjoy problem-solving, apply today to be part of our growing team!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US. Drug screen, driving record and background checks may be conducted prior to, and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
