What are the responsibilities and job description for the Call Center Representative position at Fund&Grow?
Client Relations Specialist – On-Site (Spring Hill, FL)
Full-Time | $18/hour | 40–45 hours/week
Are you a reliable, detail-oriented professional with a passion for helping people? We're hiring Client Relations Specialists to join our growing team in Spring Hill, FL. This is a full-time, in-office position.
You’ll work directly with business owners and investors, providing high-quality service, resolving inquiries, and supporting their success through strong communication and follow-through.
What You’ll Be Doing:
- Answer and manage inbound/outbound calls with professionalism and care
- Provide support and guidance to clients by phone and email
- Accurately update client records and file notes
- Stay organized while juggling multiple priorities in a fast-paced environment
- Collaborate with team members to improve client satisfaction
What You’ll Need:
- 2–5 years of experience in customer service or call center roles
- Excellent communication, listening, and organizational skills
- High attention to detail and strong time management
- Confident phone presence with professional etiquette
- Computer proficiency and ability to learn new tools quickly
- Financial services experience is a plus (but not required)
- Ability to work 40–45 hours/week, depending on workload
What We Offer:
- $18/hour starting pay with overtime opportunities
- Consistent hours and a stable schedule
- Health, Dental, Vision, 401(k), and AFLAC after 90 days
- Paid Holidays and PTO (starting after 90 days)
- Supportive, positive work environment
- Ongoing training and career growth
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Call center: 2 years (Required)
Ability to Commute:
- Weeki Wachee, FL 34607 (Required)
Ability to Relocate:
- Weeki Wachee, FL 34607: Relocate before starting work (Required)
Work Location: In person
Salary : $18