What are the responsibilities and job description for the Mattress Specialist position at Furniture Mart USA?
MAKE YOUR PASSION YOUR PAYCHECK!
Join our team as a Mattress Specialist at our Ashley in Fridley, MN! We are seeking an ambitious Mattress Specialist with exceptional closing skills who desires to positively impact customers by helping them find their perfect night's sleep.
Full-Time position (40 hrs / wk) includes evenings, weekends, and holidays to ensure you are working during peak customer hours and the best sales opportunities.
UNLIMITED earning potential $$
The Mattress Specialist is the sleep expert - in charge of assisting customers who are looking for a mattress. If other sales associates need assistance with their bedding customers, they go to the Mattress Specialist for help and guidance.
We have an extensive training program that will thoroughly educate you on the different types of bedding, furniture / materials, and accessories available to you. You will also be taught how to effectively communicate with your clients and properly manage your book of business with the highest integrity.
RESPONSIBILITIES
Educate the customer about the healthy advantages of a good night's sleep by effectively explaining the features and benefits of each individual product
Help customers discover their comfort to ensure proper mattress selection
Provide excellent customer service and knowledge of our mattress / bedding products
Make a thorough product presentation
Utilize our proven sales process to discover each client's unique desires.
Maintain a strong knowledge of show room layout.
Listen intently to each client's specific desires and make educated suggestions based on the information given.
Build professional relationships with clients.
Proactively and effectively communicate product features and benefits, as well as promotional information.
Provide timely, relevant follow-up.
Demonstrate a tenacious drive for results and be accountable for becoming a trusted, successful "Sales Professional / Design Associate."
WHAT DO WE OFFER?
GUARANTEED BASE PAY RATE with opportunity for unlimited earnings through our commission-pay plan. We offer a comprehensive, paid training program where you receive the tools you need to succeed including training on our selling system, product knowledge, and computer system.
Excellent Benefits Package including Medical / Dental / Vision / Life / Disability / Flexible Spending Plan / Health Savings Account / Paid Time Off / Employee Assistance Program / Referral Bonus / Profit Sharing 401(k)Plan with Employer MATCH!
GREAT EMPLOYEE & FAMILY DISCOUNTS on our beautiful furniture, mattresses, and accessories!
BECAUSE FAMILY IS WHO WE ARE , we are closed on Easter, Thanksgiving Day, and Christmas Day to allow you to spend time with those most important to you!
REQUIREMENTS / QUALIFICATIONS :
Basic Computer Knowledge
Experience in Customer Service
Experience in Sales (preferred)
Bilingual a PLUS
Furniture Mart USA is an Equal Opportunity Employer
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